Maunil Rao
Edgware,Middlesex
Summary
Results-driven Sales Representative with 3 years of experience in the telecommunications and e-liquid industries. Proven track record in building strong client relationships, driving revenue growth, and achieving sales targets. Skilled in product presentations, customer service, and negotiating contracts. Adept at adapting sales strategies to different markets and customer needs, ensuring satisfaction and loyalty.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Sales representative
Elite Mobile ltd
London
02.2022 - Current
- Sold a range of e-liquids and vaping accessories to retail customers, achieving a sales growth of 25% within the first year.
- Fostered strong customer relationships with 150+ retail stores by providing exceptional service.
- Built relationships with key accounts, including vape shops and online retailers, to expand market presence.
- Delivered tailored product demonstrations to customers, educating them on the benefits and variety of e-liquids, flavors, and nicotine strengths.
- Negotiated terms, and delivery schedules to close high-value deals and maintain a competitive edge in a growing market.
- Provided exceptional customer support, resolving inquiries and handling returns, ensuring customer satisfaction and loyalty.
- Built lasting relationships with clients through customer service interactions.
- Collected and processed payments.
Shop owner
Minesh Traders
Gujarat, India
01.2012 - 10.2021
- Negotiated pricing deals with suppliers, improving profit margins.
- Hired and trained new staff members for improved team performance.
- Implemented effective marketing strategies, attracting more customers into the shop.
- Ensured compliance with health and safety regulations to maintain safe shopping conditions.
- Streamlined shop operations for increased efficiency and profitability.
- Optimised window displays to entice potential customers in-store.
- Collaborated with local businesses, fostering community relationships and mutual growth opportunities.
Education
Bachelor of Commerce - Accounts
Gujarat university
Gujarat, India 04.2007 - 03.2011
Skills
- B2B Sales
- Customer Relationship Management (CRM)
- Product Knowledge (Telecom Services & E-Liquids)
- Lead Generation & Prospecting
- Sales Negotiation & Closing
- Territory Management
- Market Research & Trend Analysis
- Excellent Communication & Interpersonal Skills
- Merchandising
- Time Management & Organizational Skills
Languages
English
Upper intermediate
Hindi
Fluent
Gujarati
Fluent
References
References available upon request.
Timeline
Sales representative
Elite Mobile ltd
02.2022 - Current
Shop owner
Minesh Traders
01.2012 - 10.2021
Bachelor of Commerce - Accounts
Gujarat university
04.2007 - 03.2011
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