Matus Gic
London
Summary
Creative and resourceful professional with over a decade of experience in stock control, sales, staff training and a strong emphasis on business development. Customer-focused team member with a proven track record in enhancing clients satisfaction, boosting profits and generating clients while being dedicated to delivering only high standard of personalised care.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
Mobile Hair Stylist
MATUS GIC
LONDON
05.2022 - Current
- Delivered personalised hairdressing services to clients in their homes, ensuring convenience and flexibility.
- Specialised in offering 100% vegan and cruelty-free haircare products to clients, catering to eco-conscious individuals.
- Built and maintained loyal client base through exceptional customer service and personalised consultations.
- Managed appointments, travel, and scheduling independently to maximise efficiency and meet client needs.
- Educated clients on vegan-friendly haircare routines and product benefits, ensuring sustainability.
- Increased revenue through self-promotion on social media platforms and word-of-mouth referrals.
- Managed finances, budgeting, and inventory for haircare products to maintain profitability.
- Collaborated with other vegan-conscious brands to offer clients a holistic, cruelty-free haircare experience.
Hair Stylist
HALO GREEN HAIR
LONDON
07.2022 - 07.2024
- Boosted the salon's customer retention, bringing in 30 steady clients.
- Helped clients understand value of hair condition and care through individualised consultations.
- Delivered personalised solutions for different haircare needs.
Manager
HAIR ORGANICS PUTNEY
LONDON
02.2018 - 05.2022
- Supervised and trained new team members to provide exceptional client care.
- Extended existing customer's list by more than 60 regular clients.
- Consistently exceeded productivity targets by weekly monitoring and improving individual and team performance.
Hair Stylist
HAIR ORGANICS NOTTING HILL
London
02.2018 - 10.2018
- Created memorable customer experiences with personable services.
- Educated clients on self-maintenance for healthy hair, recommending and selling suitable products.
- Completed manual and computerised scheduling, bookkeeping and inventory management procedures to facilitate smooth daily operations.
- Supervised staff performance in absence of management, maintaining faultless salon services.
Salon Apprentice
SANO HAIR
London
10.2015 - 02.2018
- Looked after more than 30 customers per day providing and delivering only high standard of customer care.
- Offered warm welcome to salon customers, ensuring all clients would fully enjoy salon experience right from the moment when they walked through the salon door to the moment when they left.
- Kept communal salon areas and treatment rooms spotlessly clean to maintain professional, high-quality environment.
Education
Diploma - Salon Creative Cut
Sassoon Academy
London 09.2021 - 09.2021
Certificate - Balayage
Samantha Cusick London
London 06.2019 - 06.2019
Certificate - Balayage | Creative Styling
Angelica Donzelli Hair
London 05.2019 - 05.2019
Degree of Mass Media and Communication - Graphic Design
University of Ss. Cyril And Methodius, Slovakia
Trnava 09.2012 - 08.2015
Skills
- Exceptional personalised customer service
- Adherence to high customer service standards
- Excellent time management skills
- Performance management
- Schedule management
- Budgeting and reporting
Timeline
Hair Stylist
HALO GREEN HAIR
07.2022 - 07.2024
Mobile Hair Stylist
MATUS GIC
05.2022 - Current
Diploma - Salon Creative Cut
Sassoon Academy
09.2021 - 09.2021
Certificate - Balayage
Samantha Cusick London
06.2019 - 06.2019
Certificate - Balayage | Creative Styling
Angelica Donzelli Hair
05.2019 - 05.2019
Manager
HAIR ORGANICS PUTNEY
02.2018 - 05.2022
Hair Stylist
HAIR ORGANICS NOTTING HILL
02.2018 - 10.2018
Salon Apprentice
SANO HAIR
10.2015 - 02.2018
Degree of Mass Media and Communication - Graphic Design
University of Ss. Cyril And Methodius, Slovakia
09.2012 - 08.2015
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