Matthias Schleinitz
Leigh,Greater Manchester
Summary
Accomplished professional with expertise in financial budgeting, product development, and strategic planning. Proven track record in enhancing customer satisfaction and ensuring compliance with service quality and health standards. Skilled in technology integration, cybersecurity fundamentals, and cloud computing. Strong leadership abilities in workforce planning and employee performance evaluation, committed to driving process improvement and innovation.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2026
2026
years of professional experience
6
6
years of post-secondary education
Work history
Vecoplan
Head of Service
Vecoplan UK Ltd
Castleford, Wakefield
01.2023 - 08.2025
- Assisted in formulating strategic plans for enhancing services.
- Performed risk assessments to pinpoint potential issues early.
- Supported initiatives aimed at boosting staff performance and skill development.
- Contributed to crisis management efforts to minimise damage.
- Facilitated vendor negotiations to secure cost-effective and timely service delivery.
- Helped build relationships with key clients to foster loyalty and retention.
- Encouraged a motivation-oriented workplace to enhance team morale.
- Monitored customer interactions to uphold satisfaction levels.
- Evaluated employee performance to provide constructive feedback and identify talent.
- Participated in recruitment and development processes to ensure service quality.
Senior field service engineer
Vecoplan UK Ltd
Castleford, Wakefield
09.2020 - 01.2023
- Conducted regular maintenance checks for optimal equipment performance.
- Handled escalated customer complaints professionally, achieved amicable resolutions.
- Provided exceptional service for enhanced client rapport.
- Increased customer satisfaction by promptly addressing and resolving technical issues.
- Troubleshot software and hardware issues.
- Trained junior engineers to improve team productivity.
- Executed field service tasks to ensure maximum operational efficiency.
- Maintained up-to-date knowledge of industry developments with continual professional development.
- Performed emergency repairs, minimised machinery downtime.
- Delivered detailed technical reports after each site visit.
- Adapted swiftly to changing customer demands, maintained high-quality standards.
- Provided technical support to troubleshoot, repair and maintain operational issues.
- Installed equipment in line with Good Manufacturing Practices (GMP)s.
Maintenance engineer
Axion Polymers
Salford, Greater Manchester
09.2017 - 09.2020
- Installed new equipment, improved overall plant productivity levels.
- Liaised with suppliers for procurement of high-quality replacement parts.
- Developed preventive maintenance schedules for improved machine longevity.
- Solved complex technical issues to maintain smooth operations.
- Ensured optimal machine performance with regular maintenance and calibration.
- Carried out detailed breakdown analyses leading to reduced downtime.
- Responded quickly to emergency situations ensuring minimal production delays.
- Attended training sessions, enhanced knowledge of latest engineering practices.
- Managed stock control of spare parts to ensure minimal operational disruptions.
- Collaborated with other engineers, resulted in efficient project completion.
- Minimised plant breakdowns with rigorous Planned Preventative Maintenance (PPM).
Maintenance engineer
Freudenberg Nonwovens LP
Greetland, Halifax, West Yorkshire
03.2006 - 09.2017
- Maintained machinery by conducting routine checks and servicing.
- Averted major production losses by identifying and fixing faults swiftly in machines.
- Drafted clear and concise reports after each repair or installation task.
- Delegated tasks amongst team members for effective workload distribution.
- Assisted in budgeting decisions, helped reduce unnecessary expenditure on repairs.
- Responded quickly to emergency situations ensuring minimal production delays.
- Managed stock control of spare parts to ensure minimal operational disruptions.
- Carried out detailed breakdown analyses leading to reduced downtime.
- Ensured optimal machine performance with regular maintenance and calibration.
- Improved plant safety through strict adherence to health and safety regulations.
- Conducted risk assessments, minimised potential hazards in the work environment.
- Adhered strictly to all company policies, maintained high professional standards at all times.
- Liaised with suppliers for procurement of high-quality replacement parts.
- Developed preventive maintenance schedules for improved machine longevity.
- Solved complex technical issues to maintain smooth operations.
- Attended training sessions, enhanced knowledge of latest engineering practices.
- Collaborated with other engineers, resulted in efficient project completion.
- Maintained accurate and up-to-date records of equipment maintenance activities and repairs.
- Responded to plant breakdowns and emergency callouts.
- Upheld proactive approach to health and safety practices for safe, secure working environment.
Education
Certificate of Higher Education - industrial maintenance, specialisation chemical industries
vocational ?profession college Synthesewerk Schwarzheide
Schwarzheide 09.1984 - 07.1987
Diploma of Higher Education - general industrial maintenance
Open UNiversity Hamburg
Hamburg 03.1994 - 06.1997
Skills
- Financial budgeting
- Results-Driven approach
- Customer satisfaction monitoring
- Product development
- Staff motivation
- Technology integration
- Knowledge of ISO standards
- Employee performance evaluation
- Workforce planning
- Crisis response
- Client relations
- Technical understanding
- KPI tracking
- Service delivery
- Safety consciousness
- Professional ethics
- Communication proficiency
- HRM systems understanding
- Resilience under pressure
- Cybersecurity fundamentals
- Cloud computing basics
- Time efficiency
- Crisis resolution
- Multilingual communication
- Service quality standards
- Profession-Specific regulatory knowledge
- Health and Safety Compliance
- Customer Service
- Cultural awareness
- Team Leadership
- Interpersonal communication
- Product knowledge
- Equipment Maintenance
- Strategic planning
- Project Management
- Inventory management
- Process Improvement
- Microsoft Office Suite
- Customer engagement
- Staff recruitment and retention
- Data interpretation
- Self-motivation
- Risk Management
- Proactive initiative
- Technical report writing
Timeline
Head of Service
Vecoplan UK Ltd
01.2023 - 08.2025
Senior field service engineer
Vecoplan UK Ltd
09.2020 - 01.2023
Maintenance engineer
Axion Polymers
09.2017 - 09.2020
Maintenance engineer
Freudenberg Nonwovens LP
03.2006 - 09.2017
Diploma of Higher Education - general industrial maintenance
Open UNiversity Hamburg
03.1994 - 06.1997
Certificate of Higher Education - industrial maintenance, specialisation chemical industries
vocational ?profession college Synthesewerk Schwarzheide
09.1984 - 07.1987