Matthew Joseph McGrath
Downpatrick
Summary
Dynamic professional with a versatile background, including 10 years in Hospitality, 2.5 years in Healthcare and 1 year in construction. I demonstrate exceptional leadership and communication skills, adapt at problem-solving and fostering team collaboration. Proven track record in enhancing customer satisfaction and streamlining operations, showcasing flexibility and adaptability in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Bartender
The Fifth Province
St Kilda, VIC
11.2024 - 02.2025
- Serving high customer volumes during special events, nights, and weekends.
- Serving a variety of cocktails, wines, beers and spirits.
- Performing opening and closing duties, setting up for incoming shift, managing cash and taking inventory.
- Maintain a clean and organised workspace, ensuring compliance with health and safety regulations.
Traffic Controller
Vari Group
Sydney, NSW
06.2024 - 10.2024
- Established, supervised, and dismantled temporary traffic control setups.
- Ensured the smooth and effective delivery of materials to site from trucks and other heavy load vehicles keeping workers and pedestrians safe at all times.
- Communicated with team members using radios.
Traffic Controller
The Traffic Marshal
Sydney, NSW
02.2024 - 05.2024
- Ensure the smooth flow and speed of vehicles, and ensure the safety of drivers, pedestrians and workers at all times around construction zones.
- Partnered with crew members to use stop and slow bat for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
Landscaper
Pips Maintenance
Melbourne, VIC
10.2023 - 01.2024
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
Food Waiter
Katherine Country Club
Katherine, NT
06.2023 - 10.2023
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organised workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
Housekeeping Room Attendant
Contour Hotel
Katherine, NT
06.2023 - 10.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitised all kitchen surfaces, wiped down cabinets, and swept and mopped floors
All Rounder
CJ’s Fish & Chips
Ballynahinch, Co Down
12.2019 - 05.2023
- Worked effectively and under pressure in a fast-paced takeaway environment.
- Skilled knowledge serving customers face to face & taking orders over the phone.
- Kitchen hand duties supporting the fryers with items they needed.
- Delivering food & drinks to customers houses.
- Washing dishes & ensuring the shop was left clean to a high standard following environmental health guidelines.
Disability Support Worker
G&M Lodge Caring LTD
Castlewellan, Co. Down
10.2022 - 03.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with tasks such as meals, general tidying and laundry.
Mental Health Support Worker
Ann’s Home Care
Downpatrick, Co Down
07.2020 - 07.2022
- Providing personal care, assisting with toileting, washing and dressing
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognised and responded to signs of potential self-harm or suicide risk, utilising appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Taking residents to outpatient appointments such as the dentist & doctors.
All Rounder
Molloy’s Fish & Chips
Downpatrick, Co. Down
03.2017 - 03.2018
- Serving food and drinks to customers through the takeaway and sit in services.
- Dealing with cash on the register.
- Supporting the manager by ensuring operations run smoothly, helping wherever required.
- Interacting with customers regularly in a friendly and positive attitude.
Kitchen Porter
Docs Fish & Chips
Ardglass, Co. Down
06.2014 - 08.2016
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Boosted team efficiency by keeping kitchen areas organised, clean, and properly sanitised.
- Assisted chefs with food preparation tasks, resulting in timely service and high-quality dishes.
- Maintained accurate records of cleaning activities, ensuring compliance with health department regulations at all times.
Education
7 GCSE’s - Maths, English, Science, RE, ICT, Business & Hospo
De La Salle High School
Downpatrick, Co. DownA-Levels - Business Studies, Government & Politics, Religion
Belfast Metropolitan College
Belfast, Co. AntrimSkills
- Excellent communication skills
- Team work
- Time management
- Problem solving / critical thinking
- Leadership skills
- Flexibility & adaptability
Languages
English
Native or Bilingual
Irish
Limited Working
Timeline
Bartender
The Fifth Province
11.2024 - 02.2025
Traffic Controller
Vari Group
06.2024 - 10.2024
Traffic Controller
The Traffic Marshal
02.2024 - 05.2024
Landscaper
Pips Maintenance
10.2023 - 01.2024
Food Waiter
Katherine Country Club
06.2023 - 10.2023
Housekeeping Room Attendant
Contour Hotel
06.2023 - 10.2023
Disability Support Worker
G&M Lodge Caring LTD
10.2022 - 03.2023
Mental Health Support Worker
Ann’s Home Care
07.2020 - 07.2022
All Rounder
CJ’s Fish & Chips
12.2019 - 05.2023
All Rounder
Molloy’s Fish & Chips
03.2017 - 03.2018
Kitchen Porter
Docs Fish & Chips
06.2014 - 08.2016
A-Levels - Business Studies, Government & Politics, Religion
Belfast Metropolitan College
7 GCSE’s - Maths, English, Science, RE, ICT, Business & Hospo
De La Salle High School