Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Affiliations
Timeline
Generic
Matthew Worrell

Matthew Worrell

Billericay,Essex

Summary

Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices. Strategic thinker with advanced analysis skills. Confidently tackles large scale challenges, prioritising greater organisational efficiency.

Accomplished Head of Change Management in April 2023 and Head of Operations and Change in May 2024 with proven expertise in organisational assessments, optimisations and governance frameworks. Expert in assessing systems, controls and procedures for weaknesses and opportunities for improvement. Successful at managing multiple priorities with a positive attitude.

Vast experience and understanding across the entire target operating model and the technical infrastructure within the capital markets division of a financial services institution.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Head of Operations

Britannia Global Markets
London
05.2024 - Current

Managing operations and change management functions at Britannia Global Markets across Futures, Options , OTC and FX products.

Operational Roles & Responsibilities:

  • Manage team of operators that complete: trade processing and settlement, regulatory reporting including MiFID and EMIR, exchange reporting (Large Trader), reconciliations and static data.
  • Lead operational teams to collaborate and deliver on company objectives to enhance working environment and promote learning and development.
  • Ensure regulatory obligations are being met and changes are incorporated into operations strategy.
  • Tracked and reported on KPIs, investigating variances and developing solutions to address bottlenecks or constraints.
  • Reporting on volumes and revenue per trade to provide business guidance and steer.
  • Oversee issue/risk management for operational landscape and ensure mitigations and controls are put in place.
  • Ensure procedures and controls are up to date to ensure operational risk is at minimum and operational excellence is maintained.
  • Focus and drive on process optimisations to drive forward automation and run exception based operating model. This has driven trade processing STP rates to around 96%.
  • Implemented training to further develop staff based on business goals.
  • Prepared and managed budget costs for resource planning.

Change Management Roles & Responsibilities:

  • Manage team of project managers and business analysts who manage projects with Change Portfolio.
  • Change Portfolio management incorporating projects such as system migrations, regulatory change, business initiatives and product management.
  • Overseeing risks and issues and ensuring steer is provided to mitigate and resolve where possible.
  • Continue to provide input and steer on Change governance and ensure documentation and process is kept at high standard.
  • Ensure strategic alignment is delivered in line with business objectives by engaging with stakeholders across business and by running Change Steering Committee.
  • Implemented training to further develop staff based on business goals.

Head of Change Management

Britannia Global Markets
London
04.2023 - 05.2024
  • Manage Britannia portfolio of around 20 ongoing projects that include small scale business initiatives, large scale projects as well as SDLC with offshore development team.
  • Product owner of software that includes modules such as CRM, reconciliation tool and centralised workflow management tool to streamline processes across business.
  • Design and implement business solutions utilising business logic and data.
  • Write user stories for user focus, drive momentum, enable collaboration and spark creative solutions.
  • Take part in sprint planning and daily stand ups when required to validate user stories are sufficient to achieve maximum velocity from dev team.
  • Manage project managers, business analysts and offshore development team.
  • Developed change management governance and protocol for alignment to business goals and strategy.
  • Have reduced expenditure, increased revenue and maximised productivity by introducing efficiencies
  • Oversee impact of planned organisational change to gauge potential effects on ongoing projects.

Head of PMO

Britannia Global Markets
London
05.2022 - 04.2023
  • Introduced and chaired Committee to bring governance and clear prioritisation from business.
  • Implemented portfolio and programme governance standards for project deliverables increasing productivity.
  • Established PMO governance framework using Jira and Confluence.

Project Manager/Business Analyst

Britannia Global Markets
London
10.2019 - 05.2022
  • Prepared project status reports with statistics and action items.
  • Wrote User Stories to deliver functional and non-functional requirements as part of project deliverables.
  • Produced data reports from Jira to manage project financials, timelines and resource management.
  • Managed workforce, budget planning and RAID to govern milestones and key decisions.
  • Led technical delivery teams with in-depth understanding of processes and techniques to deliver high-quality solutions.
  • Documented project plans and Visio process flows and implemented requirements for functional improvements.
  • Led cross-functional teams in analysing technological changes to understand operational impact.
  • Delivered end-to-end systems and business change projects in line with project specifications.
  • Automated operational processes using internal resources for improved efficiency and accuracy. This increased in productivity by 70% and reduced operational by 85%.
  • Identified areas for improvement, devising and implementing cost-effective solutions to improve results.

Head of Operations

Tickmill UK Ltd
London
08.2018 - 10.2019
  • Presented target operating model for new asset class and presented technical solution as part of project procurement.
  • Liaised with system vendors for new asset class for project analysis.
  • Working with key stakeholders to implement new processes within current infrastructure.
  • Improved MIFIR/EMIR reporting process for audit purposes for CFD business to increase operational control.

Clearing Manager

RBC Capital Markets
London
12.2016 - 08.2018
  • Managed a team of 5 within Futures clearing operations, ensuring efficient and accurate processing of trades through to settlement.
  • Monitor and escalate any upcoming physical deliveries.
  • Maintain procedure and controls to reduce operational risk and adhere to goverance framework.
  • Partake in projects as SME. This includes the rollout of XTP-Clearing (formerly SEALS).

Futures Clearing - Team Lead

Macquarie Bank
London
08.2010 - 12.2016
  • Led team responsible for futures clearing operational functions, driving productivity and resolving complex issues.
  • Contributed to end-to-end trade process and technical infrastructure, enhancing understanding of business and paving way for career progression.
  • Acted as SME for various projects including migration to XTP-Clearing (formerly SEALS), migration of LME from settlements to futures division, implementation of new exchanges including ECC and NASDAQ OMX.

Exchange Interface - Team Lead

J.P. Morgan
London
08.2008 - 08.2010
  • Collaborated with exchange platforms to establish seamless interfaces, facilitating smooth trade execution.

Futures Clearing Analyst

Barclays Capital
London
05.2005 - 09.2008
  • Futures clearing and reconciliations.
  • Root cause analysis to deliver excellent service to clients.

LME Matching Clerk

Amalgamated Metals Trading
London
06.2003 - 05.2005
  • Ensuring accuracy in matching LME trades executed by traders.

Education

GCSE -

Robert Clack Secondary School
Dagenham, Essex
2001

Skills

  • Agile Project Management
  • Waterfall Project Management
  • System Architecture
  • Product Knowledge (Multi-asset)
  • Product development
  • Business analysis

Accomplishments

  • Delivered project that achieved 90% automation by implementing data repository within system architecture for post trade processing.
  • Oversaw and steered post trade system XTP migration in Head of Change Management role.

Certification

AgilePM Foundation and Practitioner

References

References are available upon request

Affiliations

  • Cooking, music production and fitness.

Timeline

Head of Operations

Britannia Global Markets
05.2024 - Current

Head of Change Management

Britannia Global Markets
04.2023 - 05.2024

Head of PMO

Britannia Global Markets
05.2022 - 04.2023

Project Manager/Business Analyst

Britannia Global Markets
10.2019 - 05.2022

Head of Operations

Tickmill UK Ltd
08.2018 - 10.2019

Clearing Manager

RBC Capital Markets
12.2016 - 08.2018

Futures Clearing - Team Lead

Macquarie Bank
08.2010 - 12.2016

Exchange Interface - Team Lead

J.P. Morgan
08.2008 - 08.2010

Futures Clearing Analyst

Barclays Capital
05.2005 - 09.2008

LME Matching Clerk

Amalgamated Metals Trading
06.2003 - 05.2005

GCSE -

Robert Clack Secondary School
Matthew Worrell