Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices. Strategic thinker with advanced analysis skills. Confidently tackles large scale challenges, prioritising greater organisational efficiency.
Accomplished Head of Change Management in April 2023 and Head of Operations and Change in May 2024 with proven expertise in organisational assessments, optimisations and governance frameworks. Expert in assessing systems, controls and procedures for weaknesses and opportunities for improvement. Successful at managing multiple priorities with a positive attitude.
Vast experience and understanding across the entire target operating model and the technical infrastructure within the capital markets division of a financial services institution.
Managing operations and change management functions at Britannia Global Markets across Futures, Options , OTC and FX products.
Operational Roles & Responsibilities:
Change Management Roles & Responsibilities:
AgilePM Foundation and Practitioner
References are available upon request