Matthew Woods
Hadleigh,Essex
Summary
Highly skilled professional with extensive expertise in technical proficiency, KPI tracking, and time efficiency. Demonstrates a strong commitment to safety consciousness and health and safety compliance. Possesses in-depth product knowledge and excels in training and development. Aims to leverage these competencies to drive organisational success and ensure optimal operational performance.
Overview
20
20
years of professional experience
1
1
Certification
Work history
Retail worker
Homebase
Rayleigh, Essex
05.1999 - 04.2003
- Received deliveries and stocked goods on shelves efficiently for easy accessibility.
- Assisted in annual stocktaking activities, contributing to accurate inventory records.
- Created attractive product displays that stimulated customer interest and purchases.
- Demonstrated strong knowledge of products by answering customer queries effectively.
- Operated till accurately to ensure smooth checkout process.
Technical assistant
Universal Cycles LTD
Rayleigh, Essex
04.2003 - 10.2010
- Resolved technical issues, increased overall efficiency.
- Maintained an updated inventory of tools and equipment.
- Performed routine checks on machinery, ensured optimal functionality.
- Enhanced productivity by providing technical support to engineers and designers.
- Assured safety regulations compliance with regular checks and audits.
- Liaised between engineering teams and clients to facilitate communication.
- Collaborated on projects to achieve successful completion.
Assistant Manager / Mananger
Cycles Uk LTD
Basildon, Essex
10.2010 - 12.2016
- Provided excellent customer service leading to repeat business and customer loyalty.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Delegated tasks to team members efficiently improving overall productivity.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Managed daily operations to ensure smooth running of the shop floor.
- Handled stock control duties diligently preventing overstocking or shortages.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Implemented promotional strategies for increased footfall during holiday seasons.
- Handled customer complaints effectively, restoring trust in our brand.
- Created a positive work environment, resulting in higher employee morale.
Manager
Ideal Fish Bar
Leigh-on-Sea, Southend-on-Sea
01.2016 - 11.2018
- Mentored junior staff on safe usage of kitchen equipment reducing workplace accidents.
- Implemented food safety regulations to uphold superior culinary environment.
- Maintained high standards of hygiene for better kitchen performance.
- Prioritised cleanliness within work area preventing cross-contamination issues.
- Oversaw food preparation processes ensuring consistency in taste and presentation across all dishes served.
- Managed stock control effectively to minimise waste within the kitchen environment.
- Coordinated recruitment and training of kitchen staff to develop high-performing team.
Education
NVQ Level 1 & 2 - ART
South Essex College
Southend-on-SeaSkills
- Technical proficiency
- KPI tracking
- Time efficiency
- Safety consciousness
- Health and Safety Compliance
- Product knowledge
- Training and Development
Certification
GCSE Pass English, Maths, Science, Art, Geography, P.E and CDT
Timeline
Manager
Ideal Fish Bar
01.2016 - 11.2018
Assistant Manager / Mananger
Cycles Uk LTD
10.2010 - 12.2016
Technical assistant
Universal Cycles LTD
04.2003 - 10.2010
Retail worker
Homebase
05.1999 - 04.2003
NVQ Level 1 & 2 - ART
South Essex College