Matthew Whitear
team leader adult support worker
Plymouth,Devon
Summary
A skilled professional with extensive experience in catering and support work with a hobby and interest in computer technology. I have demonstrated exceptional time management, multitasking, and customer service skills in high-pressure kitchen environments. Proven ability to support individuals with empathy and professionalism, ensuring confidentiality and safety. Possesses strong problem-solving capabilities in both client care and technical troubleshooting. Committed to continuous learning and self-improvement in digital literacy and hardware knowledge. Aims to leverage diverse skill set to contribute effectively in dynamic team.
Overview
7
7
years of professional experience
17
17
years of post-secondary education
Work History
team leader adult support worker
Allied care
Plymouth, Devon
04.2025 - 05.2025
- Encouraged open communication, fostering a positive work culture.
- Streamlined workflow for a more efficient process.
- Developed strategies for improved performance level across the team.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Continued my role as a support worker and all its responsibilities.
adult support worker
Allied care
Plymouth, Devon
12.2021 - 03.2025
- Assisted with personal care duties such as bathing and dressing.
- Assisted in maintaining a clean environment for improved client health.
- Participated in regular team meetings, enhancing quality of care provided.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Assisted with mobility issues enabling easier movement around the home.
- Supported daily living skills training which increased client self-sufficiency.
- Actively listened to client concerns thus creating a comforting environment.
- Provided companionship during outings contributing to an active social life for clients.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Assured safety measures were met to prevent falls or accidents.
- Encouraged social integration by facilitating community involvement opportunities.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Prepared nutritious meals that met special dietary needs of clients.
- Maintained detailed records of service user behaviour changes for healthcare team reference.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Helped achieve service user independence through guided tasks and activities.
Griller
Nandos
Plymouth, Devon
05.2018 - 11.2021
- Prepared special request orders catering to customer preferences and boosting satisfaction levels.
- Inspected quality of ingredients, ensuring freshness for tastier meals.
- Remained calm under pressure managing multiple orders efficiently even during peak dining hours.
- Utilised various grilling tools effectively which resulted in better presentation of dishes.
- Adhered strictly to portioning guidelines avoiding unnecessary food waste whilst maintaining consistency across dishes served.
- Ensured optimal heat control to deliver perfectly cooked dishes.
- Trained new staff members on grilling techniques enhancing overall team productivity.
- Exhibited versatility by assisting with other kitchen duties during busy periods, improving overall workflow.
- Followed food safety policies to reduce risk of cross-contamination and maintain high hygiene standards.
- Kept grill area well-stocked, preventing delays in meal preparation during rush hours.
- Achieved consistent grilling standards by following recipes and cooking procedures meticulously.
- Demonstrated knowledge of different meats, leading to improved customer service when explaining menu items.
- Improved customer satisfaction with preparation of meals according to dietary requirements.
- Collaborated with kitchen team for streamlined operations during peak hours.
- Maintained cleanliness of grilling area for a safe and hygienic working environment.
- Supervised and trained grill cooks to practise quality standards and good work ethics.
Education
NVQ Level 3 - Adult care work
Rewards training
Plymouth 02.2024 - 01.2025
Bachelor of Arts - Painting, Drawing and print making
Plymouth college of art
Plymouth 09.2015 - 05.2017
Foundation Degree in Arts - Art and Design
South west art warehouse
Plymouth 10.2012 - 08.2015
A-Levels - Graphics Design
Tor bridge high
Plymouth 10.2012 - 08.2015
GCSEs - Chemistry, biology and physics
Tor Bridge High
Plymouth 01.2011 - 09.2012
GCSEs - Maths
Tor Bridge High
Plymouth 01.2011 - 09.2012
GCSEs - English
Tor Bridge High
Plymouth 01.2011 - 09.2012
GCSEs - Geography
Tor Bridge High
Plymouth 01.2011 - 09.2012
GCSEs - Digital art
Tor Bridge High
Plymouth 01.2011 - 09.2012
Skills
Due to my years in catering I have developed skills in these areas:
- Time management – Preparing food within tight deadlines
- Multitasking – Handling multiple kitchen tasks simultaneously
- Customer service – Interacting with customers professionally and politely
- Food hygiene and safety – Understanding and applying safe food handling practices
- Teamwork – Working efficiently in a team-based kitchen environment
- Attention to detail – Ensuring quality, presentation, and portion control
- Stress management – Staying calm and effective in a high-pressure environment
Due to my years in support work I have developed skills in these areas:
- Empathy and compassion – Supporting individuals with dignity and understanding
- Communication – Clear, respectful verbal and written communication
- Problem-solving – Adapting quickly to meet individual client needs
- Confidentiality and professionalism – Handling sensitive information appropriately
- Patience and resilience – Managing challenging behaviors or emotional situations
- Health and safety awareness – Ensuring the physical and emotional safety of clients
- Record-keeping and reporting – Maintaining accurate documentation of care
Due to my interest in computers I have developed skills in these areas:
- Hardware knowledge – Building and troubleshooting your own PC
- Software installation and configuration – Setting up operating systems and applications
- Basic networking – Understanding how computers connect and communicate
- Problem-solving – Diagnosing and fixing hardware/software issues
- Digital literacy – Confident use of standard applications (eg, Word, Excel, browsers)
- Self-directed learning – Teaching yourself technical skills and staying updated
Timeline
team leader adult support worker
Allied care
04.2025 - 05.2025
NVQ Level 3 - Adult care work
Rewards training
02.2024 - 01.2025
adult support worker
Allied care
12.2021 - 03.2025
Griller
Nandos
05.2018 - 11.2021
Bachelor of Arts - Painting, Drawing and print making
Plymouth college of art
09.2015 - 05.2017
Foundation Degree in Arts - Art and Design
South west art warehouse
10.2012 - 08.2015
A-Levels - Graphics Design
Tor bridge high
10.2012 - 08.2015
GCSEs - Chemistry, biology and physics
Tor Bridge High
01.2011 - 09.2012
GCSEs - Maths
Tor Bridge High
01.2011 - 09.2012
GCSEs - English
Tor Bridge High
01.2011 - 09.2012
GCSEs - Geography
Tor Bridge High
01.2011 - 09.2012
GCSEs - Digital art
Tor Bridge High
01.2011 - 09.2012
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