Matthew Turner

• Analysed sales data, identifying areas of improvement in account management practices.
• Increased account retention rates with regular follow-ups and updates.
• Utilised CRM software effectively to track all interactions with clients, resulting in more efficient time-management practice.
• Addressed account inquiries and provided updated data from CRM software.
• Enhanced sales performance in area, currently reflecting 179% growth compared to previous year.

• Having been passionate about motorcycles since being very young, Webbs Motorcycles offered the opportunity to sell Triumph and Yamaha motorcycles, associated products and services.
• Increased sales via walk-ins and telephone enquiries. Contributing to 74% increase in new and used motorcycles in 2023/24 compared to 2022/23.
• Sold 176 new and used motorcycles, total of £1,487,851.00.
• Contributed to hitting Triumphs monthly sales targets from July 2023 including record March 24, 86% increase on March 2023.
• Expanded client base by offering exceptional customer service and communication.
• Maximised value of sales by effectively upselling customers to premium accessories, products, and services.
• Completed Triumph induction courses, 2 x Bronze, (Retail Finance and Sales Excellence), 3 x Silver, (Proactive Selling & Prospecting, Maximising Profit Per Unit, Maximising Conversation Ratios)
• Completed Specialist Automotive Finance Expert (SAF) Test.
• Managed client relationships from early stages of sales process through to post-sales

• Nutrinovo was in it's infancy when employed.
• Maintaining existing accounts and winning new business increased area sales by 242%, contributing to Nutrinovo becoming multi-million pound business.
• Inaugural winner of Spotlight Award in 2021.
• Gained Medical Industry Accreditation.
• Organising evidence based presentations and product demonstrations to various HCP's. Covered central England, East of England and London.
• Presenting to and supporting secondary care and primary care HCP's, including, Nursing Staff, Dietitians, Consultants.
• Built strong professional relationships, supported colleagues and provided excellent customer service.
• Attended association meetings, exhibitions & conferences.
• Built relationships with hospitals Procurement, Pre-Wholesalers and Wholesalers, increasing minimum stock levels and product availability.
• Forecasting and daily monitoring of sales, customer activity, utilising CRM software.
• Meeting and exceeding monthly, quarterly and annual targets.
• Increased distributor sales and indirect sales to hospitals and community prescriptions.

• After a year travelling and working in Australia, I changed my career and became self-employed.
• Developed business by acquiring horticulture qualifications and experience, expanding to include garden design and construction services.
• Assumed role of Contracts Manager-Landscaping upon merging with Maydencroft Limited in 2012.
  Led a team that retained crucial borough council contracts, facilitating future bids for government work.
  Departed from position following relocation to Norfolk in 2013.
• Initiated self-employment in Norfolk, culminating in garden designed and built being shortlisted for Association of Professional Landscapers Awards.
• Employed as Estate Gardener for South Pickenham Estate Company Limited in 2015.
  Approached by Nutrinovo's Directors in 2016 for Regional Account Manager position.
  Developed expertise in horticultural practices and estate maintenance during tenure.
• Throughout this time, utilising customer service and sales experience helped advance my horticultural career.

1995-1999 Joined Fresenius Kabi trainee Primary Care Medical Nutrition Salesperson.

• Gained experience, increased usage of nutritional sip feeds by promoting to community based Healthcare Professionals.
• Promoted to Hospital Medical Sales Executive in 1997.
• Multiple key account management, won new contracts, increased hospital & community sales and wholesaler business.

1999-2001 Medical Nutrition Account Manager.

• Head hunted by Novartis Medical Nutrition.
• Awarded Salesperson of the year 2001.
• Sold products into every London Teaching Hospital.
• Organised training seminars for Consultant Anaesthetists and Gastroenterologists.
• Increased area sales by 536%.
• Managed client relationships from early stages of sales process through to post-sales
• Left to travel and work in Australia for one year.