Matthew Tinegate-Smith

• Promoted safe working environment by implementing regulatory standards, policies and guidelines.
• Provide ATS in accordance within Class G airspace, liaising with sector controllers for Aircraft entering Airways.
• Mentored junior air traffic controllers, imparting expertise, and advocating best practices in ATM delivery.
• Collaborated with team members to achieve target results, simultaneously fostering positive working relationships
• Addressed emergency situations promptly, delivering suitable service to pilots to guarantee safety of passengers and crew.
• Oversaw airspace management, coordinating numerous aircraft movements to mitigate collision risks.
• Continuously provide Safety Management, under authority of the Aerodrome Operator.

Key Achievements/Projects

• Contributed reviews of local procedures to enhance ATS at the unit for training squadrons.
• Involved in UK Carrier Strike Group deployment, delivering ATS at sea internationally.
• Screened junior Air Traffic Controllers to appropriate standards, mentoring and teaching individuals.
• Conducted liaison between different squadrons to clarify and teach procedures, as well as cultivating healthy working relationships.
• Maintained unit-level publications to ensure that physical characteristics were reflected correctly in appropriate documents.
• Managed 100 people to facilitate events involving members of public visiting military establishments whilst operating outside of UK waters.
• Engaged with national chart surveyors and duty holders to establish new local DUA areas to be implemented into Low Flying Charts.
• Hosted departmental day of safety focussed engagement, utilising safety occurrence reports to analyse trends, and to encourage positive safety culture within working environments.

• Addressed customer complaints with empathy and professionalism, resolving issues swiftly to uphold trust.
• Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
• Greeted guests in a warm and friendly manner as they entered and exited the building.
• Dealt with potential conflict situations in controlled and professional manner.
• Conducted regular patrols of the premises to detect and deter unauthorised activity or safety hazards.
• Walked property during busy periods to observe activities and protect assets.
• Authenticated identification and credentials to uphold compliance with access policies.
• Used CCTV surveillance systems to find and record incidents, keeping backup recordings for evidence or reference.

• Maintained positive, enthusiastic attitude to encourage enjoyable outdoor experiences and grow positive customer feedback.
• Facilitated team-building exercises, enhancing group cohesion and communication skills.
• Maintained up-to-date knowledge of industry standards and training methodologies, continually improving service quality.
• Conducted quality and safety checks daily on all equipment and safety harnesses.
• Tailored programmes to suit different age groups, ensuring activities were age-appropriate and enjoyable.