Matthew Thompson
St Helens,Merseyside
Summary
I am a very sociable person and I enjoy working alongside others when completing whatever tasks, I am asked to do. I have a great attitude towards work, and I like to make sure I’m punctual and get everything that is asked of me done to a high standard. I’ve been described by previous colleagues when I completed my work experience as being “Hard-working, resolutely punctual and a cheerful member of the ‘team’ and that I have the ability to remain calm and self-confident. I have no problem interacting with customers and I find it easy to pick up instructions clearly.
Reliable furniture fitter with installation industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Empathetic individual with compassionate nature, seeking to contribute to funeral home. Skilled in providing emotional support and maintaining dignified environment. Dedicated to offering respectful and considerate service to families during their time of need.
Overview
2
2
years of professional experience
Work history
Furniture assembler
Johnson's
Haydock, Merseyside
03.2024 - Current
- Conducted comprehensive product inspections to ensure quality control in all assembled items.
- Collaborated efficiently with team members, creating an effective working environment.
- Assisted in transporting heavy furniture parts, leading to smoother operational flow on site.
- Delivered exceptional customer service whilst explaining the best care practices for their newly assembled furniture pieces.
- Performed minor repairs on faulty or damaged furniture items, saving costs on replacement parts or new purchases.
- Ensured safety standards were met during the assembly process for peace of mind for customers.
- Maintained clean working area, resulting in a safer and more efficient workspace.
- Utilised hand tools effectively to expedite the furniture assembly process.
- Possessed strong physical stamina required for lifting heavy objects during the course of the day's work schedule.
- Loaded furniture securely onto vans for safe transportation, minimising damage risks.
- Used hand and power tools to safely and accurately assemble quality home and office equipment.
Assistant to Funeral Director • Trainee
Haydock Funeral Service Ltd.
Wigan
06.2023 - 02.2024
- I worked at Haydock Funeral service Ltd. Under the guidance of the funeral director I learned how to help families arrange funeral services for their loved ones, make them feel at ease and show the empathy and understanding that is needed at times of bereavement. I spent a lot of time talking and working with many people in different professions and learned how to communicate with people in a professional and pleasant manner. During this time, I learned valuable skills that I am able to use in the workplace and that would be useful for me in the job I am applying for.
Education
- I attended De La Salle RC High school have sat my GCSE’s in which I attained grades equivalent of C in Mathematics, IT & English & D’s in all of my other subjects.
- I have been described by my teachers as “An intelligent and likeable character”
Skills
- I am Hard Working and Punctual
- Take information in easily
- Have a good work ethic
- Have a keen eye for detail and can work to a good standard individually or as part of a team
- I love to meet new people and satisfy the needs of customers
- Coffin handling
- Confidentiality upholding
- Ethical consideration
- Documentation compliance
- Tactful decision making
- Deceased care respect
- Professional discretion
- Body transportation compliance
- Telephone etiquette
- Microsoft Office proficiency
- Safety compliance
- Customer Service
- Client relations
- Initiative taking
- Resilience under pressure
- Safety consciousness
- Health and Safety Compliance
Reference Letter
References are available upon request
Reference Letter
- 1st March 2024
- To whom it may concern
- For the last seven months Matthew has undertaken his apprenticeship here at Haydock Funeral Service, here at our Wigan office. During this time here Matthew has proved be a hard worker, resolutely punctual and a cheerful member of our team, which has been an invaluable character trait to possess in our industry. We have been particularly impressed with his manner in addressing members of the public and making them feel at ease either personally or by answering the telephone, He remains calm and self-confident, and all the team here have enjoyed working with him and getting to know him personally.
- Unfortunately, and of no fault of Matthew’s, his apprenticeship was terminated due to a restructure of the company.
- Matthew is a bright young man, and I am sure he will excel at whatever job he chooses to pursue in future. We will welcome him back to work for us in the future if he so chooses and would say that wherever he chooses to work in the future that he would be an asset to them
- Please let me know if you have any additional questions.
- I can be contacted on 07789 240190 or carltomo74@yahoo.co.uk
Timeline
Furniture assembler - Johnson's
03.2024 - Current
Assistant to Funeral Director • Trainee - Haydock Funeral Service Ltd.
06.2023 - 02.2024
De La Salle RC High School - ,