Matthew Tarr
Cradley Heath
Summary
A reliable and organised professional with experience in purchasing, administration, billing and customer service. Experienced in raising purchase orders, communicating with suppliers, obtaining quotations, coordinating deliveries and maintaining accurate records. Comfortable working in busy environments where priorities can change quickly, with a practical approach to supporting day-to-day business operations.
Overview
1
1
Certification
9
9
years of professional experience
Work history
Purchasing coordinator
SHEco
Tipton, West Midlands
2026.03 - 2026.07
- Managed supplier relationships, negotiating contracts and prices to secure favourable terms.
- Processed purchase orders and invoices, supporting accurate vendor and billing records,ensuring timely payments and delivery of goods.
- Coordinated incoming deliveries, ensuring accurate receipt and documentation of goods.
- Managed purchasing documentation, including purchase orders, delivery notes and supplier records.
- Sourced materials and obtained quotations from suppliers to align with project specifications.
- Responded to telephone and email enquiries from suppliers and internal teams, providing timely updates on orders and deliveries.
Billing Assistant
EE (BT GROUP)
Birmingham
2025.10 - 2026.01
- Maximised customer satisfaction by resolving service issues promptly.
- Managed complaints with calm, clear communication and problem-solving.
- Provided support to customers by answering billing inquiries, fostering positive relationships.
- Managed all payment processing, invoicing and collections tasks.
- Negotiated with customers on payment plans and settlements, securing revenue while maintaining goodwill.
- Using Excel to track cases, record data, and support reporting.
- Navigating multiple internal systems during live calls.
- Prepared monthly, quartely and annual reports of all billings.
CNC Machine Operator
Ashley Manor
, West Midlands
2021.09 - 2025.09
- Ensured precision in production by carefully programming and operating CNC machines.
- Operated advanced CNC equipment to meet production deadlines.
- Troubleshot mechanical issues, ensuring minimal downtime in production line.
- Monitored machine settings and adjusted to correct malfunctions or errors.
- Changed worn machine accessories using hand tools to keep machinery running smoothly.
- Identified and suggested process, method and tooling improvements.
Garden Worker
Luke Plants Gardening
2021.01 - 2021.08
- Assisted with inventory management to maintain an efficient stock level.
- Performed general upkeep tasks such as sweeping paths or refilling bird feeders keeping the premises tidy.
- Provided comprehensive information to customers regarding seasonal plants and their care regimens, enhancing customer loyalty.
Administration Assistant
National Express
West Bromwich, Sandwell
2018.01 - 2020.11
- Company Overview: At National Express I completed an administration apprenticeship programme which included gaining a level 2 NVQ in business administration.
- Applied maths abilities to calculate and check financial figures.
- Ensured data accuracy with meticulous record keeping practices.
- To effectively complete all aspects of the role, I had to be computer literate and used several programmes daily, including Microsoft word and excel as well as google sheets.
- Kept adequate office supplies on hand to support staff and business requirements.
- Managed invoice discrepancies quickly, avoiding potential financial issues.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
Education
NVQ level 2 business and administration - Business
Digbeth College
BirminghamNVQ Level 1 Engineering - Engineering
LEMA
Level 3 Technical Subsidiary Diploma in sport - Sport
Halesowen College
Level 2 Technical Diploma In Sport - Sport
Halesowen College
HalesowenGCSEs -
Earls High School
Skills
- Reliable
- Trustworthy
- Effective communicator
- Team player
- Strong mathematical proficiency
Affiliations
- Football (West Bromwich Albion Fan)
- Music
- Gamer
Skills
- Hardworking
- Organised
Certification
NVQ Business & Administration Level 2
Driving License Category B
Biesse CNC Machine Certificate
References
References available upon request.
Timeline
Purchasing coordinator
SHEco
2026.03 - 2026.07
Billing Assistant
EE (BT GROUP)
2025.10 - 2026.01
CNC Machine Operator
Ashley Manor
2021.09 - 2025.09
Garden Worker
Luke Plants Gardening
2021.01 - 2021.08
Administration Assistant
National Express
2018.01 - 2020.11
GCSEs -
Earls High School
Level 2 Technical Diploma In Sport - Sport
Halesowen College
Level 3 Technical Subsidiary Diploma in sport - Sport
Halesowen College
NVQ Level 1 Engineering - Engineering
LEMA
NVQ level 2 business and administration - Business
Digbeth College