Matthew Shelley
Gravesend,KENT
Summary
Dynamic professional with strong organizational skills and a proven ability to adapt to diverse environments. Demonstrates initiative and excels in both independent and collaborative settings. Committed to continuous learning and professional growth, contributing positively to workplace dynamics.
Overview
21
21
years of professional experience
Work History
Portering Dispatcher and Supervisor
Darent Valley Hospital
Dartford
05.2015 - Current
- Supervised patient movement to wards and departments, ensuring timely transfers.
- Trained new staff members on protocols and best practices for efficiency.
- Managed completion of staff rotas and annual leave schedules.
- Coordinated customer service efforts to enhance patient experience.
- Handled removal of broken equipment to maintain operational safety.
- Liaised with suppliers to ensure timely availability of necessary resources.
- Prepared for emergency situations through regular drills and training sessions.
- Conducted interviews for new staff members to strengthen team capabilities.
Head Chef
Greenwich Community College
Woolwich
11.2006 - 11.2015
- Ensured food preparation and hygiene standards for staff and customers.
- Promoted new menu ideas to enhance customer engagement.
- Conducted cost analysis and managed budgets effectively.
- Liaised with suppliers to ensure quality ingredients and timely deliveries.
- Delivered exceptional customer service to foster loyalty.
- Trained staff members on operational procedures and best practices.
- Maintained health and safety compliance for all personnel and patrons.
Delivery Driver
Amazon
12.2015 - 05.2015
- Sorted parcels efficiently to ensure accurate and timely deliveries.
- Delivered over 150 parcels daily, maintaining high service standards.
- Completed daily van checklists to verify vehicle readiness and compliance.
Part Time Assistant
The White Cross Inn
North Cray
08.2005 - 11.2006
- Ensured food preparation and hygiene standards for all staff and customers.
- Promoted new menu ideas to enhance customer experience.
- Managed bar operations, including barrel changes, serving, and restocking duties.
- Implemented health and safety protocols to protect staff and patrons.
Work Experience
Mazda Bourne Road Garage
Crayford
07.2005 - 08.2005
- Contacted customers regarding promotional offers to drive engagement.
- Assisted mechanics in installing high-tech video and sound equipment in vehicles.
- Served as customer liaison for car specifications to ensure accurate fulfillment.
Education
GCSE’s - English, Mathematics, Science, Religious Education, and Manufacturing
Erith Secondary School
Erith, BEX01.2006
Skills
- Telephone skills
- Dispatching procedures
- Customer relationship management
- Decision making
- Employee training
- Operational safety
- Emergency preparedness
- Staff supervision
- Patient interaction
- Protocol training
- Time management
- Adaptability
- Multitasking efficiency
- Attention to detail
- Written and verbal communication
- Organizational skills
- Professionalism
- Typing speed
- GPS navigation
- Emergency response readiness
- Basic first aid awareness
- Positive attitude
- Customer service and support
- Creative thinking
Accomplishments
- Progressed from Kitchen Assistant to a Fully Qualified Chef.
- Proven track record as a dedicated and personable team player with strong organisational skills.
- Professional, enthusiastic, dedicated, financially prudent and as a result driven individual.
- Keen to innovate and drive change.
References
- Mr M McEvoy, Portering Manager, Darent Valley Hospital, 31 New Road, Smallfield, Horley, RH6 9QN
- MR D BRYAN, Senior Police Officer, 29 Lesney Park Road, Erith, Kent, DA8 3DQ, 01322-333585
Hobbies and interests
- Football
- Rugby
- Family Time
- Fixing Cars
Timeline
Delivery Driver
Amazon
12.2015 - 05.2015
Portering Dispatcher and Supervisor
Darent Valley Hospital
05.2015 - Current
Head Chef
Greenwich Community College
11.2006 - 11.2015
Part Time Assistant
The White Cross Inn
08.2005 - 11.2006
Work Experience
Mazda Bourne Road Garage
07.2005 - 08.2005
GCSE’s - English, Mathematics, Science, Religious Education, and Manufacturing
Erith Secondary School