Matthew Sample
Scarborough,North Yorkshire
Summary
Professional Sales Director with 17 years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.
Starting in 2009 as a delivery driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
1
1
Language
1
1
Certification
4
4
years of post-secondary education
21
21
years of professional experience
Work history
Sales director
Sunset Wines Limited
Scarborough, North Yorkshire
2009.09 - Current
- Generated new leads and opportunities to maximise revenue.
- Identified new business opportunities, driving company expansion.
- Achieved revenue growth by targeting untapped markets.
- Developed strategic sales plans to enhance market presence.
- Built strong relationships with key clients for long-term business growth.
- Facilitated deal closures by cultivating trust-based client relationships.
- Strengthened team performance through effective coaching and mentoring.
- Drove process improvements by implementing innovative sales strategies.
- Streamlined sales processes to improve operational efficiency.
- Navigated complex negotiations to achieve favourable outcomes.
- Led successful product launches, increasing brand visibility.
- Optimised sales tactics based on comprehensive market analysis.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Built long-term relationships with customers and generated referrals from existing clients.
- Managed client relationships from early stages of sales process through to post-sales.
- Bolstered brand position through adept crisis management.
Bar owner
The Jam Jar
Scarborough, North Yorkshire
2019.01 - 2025.12
- Maintained high standards of customer service for enhanced patron satisfaction.
- Built loyal customer base by creating a welcoming environment with top quality service.
- Introduced innovative cocktail recipes, enhancing the bar's reputation for creativity and quality offerings.
- Planned and organised special events to attract more customers.
- Streamlined bar operations, leading to improved efficiency.
- Managed stock control and ordering process for efficient operation.
- Trained new employees on service standards, enhancing overall team performance.
- Promoted a positive work environment through effective leadership.
- Ensured legal compliance by adhering to licensing regulations.
- Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
- Handled cash during end-of-day closeout procedures to maintain financial accuracy.
- Negotiated with suppliers to obtain quality ingredients at excellent prices.
Stone mason and general builder
Jonathan Gould Masonry
Ploermel, Morbihan, France
2007.07 - 2009.09
- Built structurally sound retaining walls to prevent soil erosion.
- Mixed and applied mortar for stone setting, ensuring durable construction.
- Cut stones using power saws, resulting in accurate dimensions.
- Aligned stones according to layout plans, achieving aesthetically pleasing results.
- Repaired damaged stonework, restoring building integrity.
- Excavated sites for stone placement, enhancing architectural aesthetics.
- Collaborated with architects to understand design concepts better.
- Trained apprentice stonemasons in craft techniques-promoting skill development within team.
- Adhered to safety standards whilst operating heavy machinery, minimising workplace accidents.
- Forged openings in walls, ceilings and floors, safely using equipment and PPE.
- Moved materials between worksites to support construction activities.
- Installed doors, windows, flooring, resulting in well-constructed interiors.
- Repaired damaged structures, restoring them to their original state.
- Delivered finished construction projects on time by managing work schedules effectively.
- Demonstrated excellent workmanship throughout construction process, from building groundworks to internal finishings.
- Expanded skills in scaffolding, joinery and demolition.
- Performed strenuous physical activities such as heavy lifting in adverse conditions.
- Mixed and poured concrete to achieve desired results.
- Kept site areas clear and tidy for minimised risk.
- Carried out work outlined by site manager compliant with company standards and procedures.
Apprentice stone mason and general builder
Construction Raffin
Ploermel, Morbihan, France
2005.07 - 2007.07
- Delivered high-quality workmanship across all construction phases, ensuring structural integrity and aesthetic standards.
- Constructed and installed new and rebuilt masonry units.
- Repaired damaged stonework, restoring building integrity.
- Repaired damaged structures, restoring them to their original state.
- Carried out essential building maintenance work on construction sites.
- Carried out groundwork operations to prepare construction sites.
- Developed practical skills for enhanced productivity through hands-on training.
- Took initiative in learning new techniques, leading to improved performance.
- Applied knowledge of materials and methods in daily work tasks.
- Demonstrated strong attention to detail whilst carrying out complex assignments.
- Shadowed senior team members to observe established processes and best practices.
- Helped to prepare and execute projects under supervision.
- Collaborated effectively in teamwork activities, enhancing camaraderie and communication among colleagues.
- Attended necessary training and completed assessments.
- Completed on-the-job training within designated timeframes to ensure readiness.
- Completed related coursework on time and to a high standard.
- Observed safety protocols consistently, ensuring a risk-free workplace.
- Followed all health and safety protocols to safeguard team and company assets.
- Recorded work activities meticulously to support project tracking and accountability.
Education
Certificat D'aptitude Professionnelle - Apprenticeship
Ministere de L'education National Academie de Rennes
Vannes, France 2005.07 - 2007.07
Baccalauréat Général - French Language
College Beaumanoir
Ploermel, France 2003.09 - 2005.05
Skills
- Negotiation strategies
- Problem-solving
- Communication skills
- Team building
- Strong work ethic
- Calm under pressure
Affiliations
- Motor sport
- Riding my motorcycle
Certification
Counter balance forklift training certificate.
Languages
French
Fluent
References
References available upon request.
Timeline
Bar owner
The Jam Jar
2019.01 - 2025.12
Sales director
Sunset Wines Limited
2009.09 - Current
Stone mason and general builder
Jonathan Gould Masonry
2007.07 - 2009.09
Apprentice stone mason and general builder
Construction Raffin
2005.07 - 2007.07
Certificat D'aptitude Professionnelle - Apprenticeship
Ministere de L'education National Academie de Rennes
2005.07 - 2007.07
Baccalauréat Général - French Language
College Beaumanoir
2003.09 - 2005.05