Summary
Overview
Work history
Education
Skills
Custom
Timeline
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Matthew Roughley

Hammerwich,Staffordshire

Summary

I'm a highly motivated branch manager with six years experience in the role. I'm a confident and proactive leader with exceptional organisational and interpersonal skills, capable of managing teams and operations seamlessly. Proven ability to drive sales and enhance customer satisfaction through strategic planning and team development. Committed to delivering outstanding results and fostering growth in a Group Manager role.


Overview

20
20
years of professional experience
2015
2015
years of post-secondary education

Work history

Branch manager

CEF Ltd
Lichfield / Hinckley, Staffordshire
06.2018 - Current
  • Manage daily operations to ensure smooth running of the branch.
  • Mange day-to-day work for Six (Lichfield) to Nine (Hinckley) employees.
  • Facilitate staff training, resulting in a better customer experience.
  • Create and lead successful business culture focused on performance.
  • Reviewed and analysed sales data to identify growth opportunities.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Encourage employee development and have seen three team members move into senior roles within the business.

Lighting Sales Engineer

Tamlite Lighting
Redditch, Worcestershire
06.2016 - 06.2018
  • Supported CEF Hinckley and Birmingham Groups with regular branch visits.
  • Attended site visits on behalf of CEF to assess the customers requirements and to recommend bespoke product packages.
  • Enhanced customer experience by providing detailed product information and demonstrations.
  • Built rapport with new and existing customers to boost client retention.
  • Pitched lighting proposals outlining key benefits to suit client demands.

Sales Engineer / Account Manager

One-LUX
Aldridge, Walsall
10.2010 - 06.2018
  • Spent 6 Years in the technical team assisting with the development of new products.
  • Whilst working in the technical team I was also studying for my electrical engineering degree.
  • Throughout the later stages of my degree, I moved into a customer based role, designing customer specific solutions.
  • I moved into the sales team after completing my degree.
  • Managed a large number of both UK and European accounts, this included Monthly visits to my export customers.

Bar Tender

Horse and Jockey Lichfield
Lichfield, Staffordshire
06.2007 - 03.2012
  • The Horse and Jockey is a traditional pub serving home made food and a range of real ales.
  • Serving food and alcohol to customers.
  • Changing barrels of beer when required.
  • Provided excellent service to customers, resulting in repeat business.
  • Managed stock levels efficiently, preventing shortage during peak hours.

Cobbler

J&D Shoe Repairs
08.2004 - 09.2009
  • Company Overview: J&D Shoe repairs specialise in repairing both Gents and Ladies shoes
  • The business also offers a key cutting service
  • Serving customers and identifying the service required
  • Repairing heels on a wide range of shoes and boots
  • Key cutting
  • Improved people skills from dealing face to face with customers
  • J&D Shoe repairs specialise in repairing both Gents and Ladies shoes
  • The business also offers a key cutting service

Education

National Diploma Level 3 - Electrical and Electronic Engineering

Birmingham Metropolitan College

9 x GCSE's - Maths, English Language, English, Science, Food Technology, Geography, Physical Education, French, Art, Religious Education

The Friary High School

Bachelors Degree - Electrical and Electronic Engineering

Aston University
Birmingham
09.2009 - 05.2013

Skills

  • Self-motivated
  • Proven adaptability
  • Results driven
  • Talent development
  • Team building and training
  • Effective communication
  • Strategic operator

Custom

  • I enjoy playing golf during the summer months.
  • Regularly attend the local gym.
  • I'm enthusiastic about travelling and experiencing new cultures.
  • I've previously played football at County Level.
  • I enjoy socialising with Friends and Family.

Timeline

Branch manager

CEF Ltd
06.2018 - Current

Lighting Sales Engineer

Tamlite Lighting
06.2016 - 06.2018

Sales Engineer / Account Manager

One-LUX
10.2010 - 06.2018

Bachelors Degree - Electrical and Electronic Engineering

Aston University
09.2009 - 05.2013

Bar Tender

Horse and Jockey Lichfield
06.2007 - 03.2012

Cobbler

J&D Shoe Repairs
08.2004 - 09.2009

9 x GCSE's - Maths, English Language, English, Science, Food Technology, Geography, Physical Education, French, Art, Religious Education

The Friary High School

National Diploma Level 3 - Electrical and Electronic Engineering

Birmingham Metropolitan College

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Matthew Roughley