Matthew Robertson

Resolved on-site issues as primary escalation point for team concerns, promoting a collaborative problem-solving environment.

Liaised with diverse stakeholders, including site providers, client staff, and helpdesk administration, to facilitate smooth operations and communication.

Developed training materials to enhance skills of site operatives.

Conducted scheduled visits according to the agreed programme and completed them to the expected standard.

Assisted IMT/Ericsson team to effectively maintain and repair telecommunication infrastructure, ensuring continuous service reliability.

Carried out the inspections of towers, poles and fall arrest systems as well as testing anchor points, earthing and lightning protection systems.

Wrote reports and undertook general site maintenance tasks, ensuring that all work was completed safely and properly while understanding site safety and health and environmental issues.

Attendance of internal and external review meetings, ensuring PUWER, vehicle, calibration and training records are maintained.

Compiled daily reports to ensure thorough documentation of site activities.

Conducted inspections of towers, poles, and fall arrest systems, testing anchor points, earthing, and lightning protection systems to uphold safety standards.

Collaborated with IMT/Ericsson team to maintain and repair telecommunication infrastructure, ensuring operational reliability.

Conducted scheduled visits for quality assurance according to agreed programme, meeting expected quality standards.

Engaged in internal review meetings for process improvement and external review meetings; maintained PUWER, vehicle, calibration, and training records for compliance.

Sole responsibility for operating a B2 printing press, which includes the Heidelberg and Komori presses.

Monitor all aspects of the print process and communication lines to ensure maximum efficiency is maintained.

Resolved process issues and monitored output quality to maintain standards.

Ensured timelines were met with attention to detail and operational efficiency.

Maintained the printing press and monitored stock levels.

Cultivated strong relationships with clients and third-party partners to enhance collaboration. with third party partners and clients.

Demonstrated strong communication and customer service skills while effectively managing multiple tasks and resolving issues calmly and professionally.

Managed concurrent tasks for both restaurant and drive-through, optimising order fulfilment in a fast-paced environment.

Prepared fast food according to company standards, ensuring quality and efficiency in a high-pressure environment.

Adhere to food hygiene regulations to maintain the sanitation and safety standards in the food preparation area.

Complied with strict health and safety, food hygiene, fire awareness, welfare, and environmental and waste procedures.

Operate a variety of single purpose cooking equipment ensuring sufficient produce to meet demand.

Process cash and card payments, ensuring the till balances at the end of each shift.