Matthew Queen
WARWICK,United Kingdom
Summary
I have a great proficiency in coordinating ground operations around aircraft handling in which I bring a strong focus to safety and efficiency. I have proven leadership in managing multiple teams to ensure a safe and timely turnaround of an aircraft. I am reliable and proactive with a keen eye for small details to ensure operations remain smooth.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Ramp agent - TUI
Swissport
Birmingham, West Midlands
2023.11 - Current
- Loaded luggage and oversized equipment into aircraft holds, ensuring safety over On-Time performance.
- Communicated effectively between flight crew and the pushback team in order to coordinate engine starts with standard operating procedures.
- Operated baggage tractors, Conveyor belts, Deck Loaders, Air Starts, and push-back tugs safely to enhance operational efficiency.
- Co-ordinated with GSE maintenance teams for timely repairs and availability of equipment.
Goods In
DHL Aston Martin
Wellesbourne, Warwickshire
2023.09 - 2023.11
- Sorted and verified new stock parts in collaboration with team members
- Assumed additional responsibilities to contribute to overall team success
Paintballing Instructor / Marshall
Adventure Sports Warwick
Warwick, Warwickshire
2021.11 - 2023.04
- Conducted briefings on safe equipment operation and game mode execution, such as Capture the Flag or Team Deathmatch.
- Enforced rules during matches to ensure fair competition and made sure that everyone had FUN
Education
A-Levels - Forensic Science, Criminology, Information Technology
Myton School
Warwick, Warwickshire 2021.09 - 2023.06
GCSEs - History, Triple Science: (Physics/Chemistry/Biology) , Art, Maths, English. French
Myton School
Warwick, Warwickshire 2016.09 - 2021.05
Skills
- Team Leadership
- Health and Safety regulations compliance
- Crew communication
- Creative Problem solving
- Air Transport operations
- Cargo Management
- Aircraft Marshalling and Handling
- CAA regulations
- Workload management
- Safety consciousness
- Attentiveness to detail
Timeline
Ramp agent - TUI
Swissport
2023.11 - Current
Goods In
DHL Aston Martin
2023.09 - 2023.11
Paintballing Instructor / Marshall
Adventure Sports Warwick
2021.11 - 2023.04
A-Levels - Forensic Science, Criminology, Information Technology
Myton School
2021.09 - 2023.06
GCSEs - History, Triple Science: (Physics/Chemistry/Biology) , Art, Maths, English. French
Myton School
2016.09 - 2021.05