Summary
Overview
Work history
Education
Skills
Timeline
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Matthew Mouncey

Windsor,West Berkshire

Summary

I am a professional, organised and hard-working individual, that excels when working individually & as part of a team. I am someone who is familiar in dealing with customers & suppliers both face to face, over the phone & via email. Across my various different roles throughout my career I have worked hard to develop my skills, whilst also ensuring I help train my colleagues to ensure I not only develop myself, but also the team simultaneously. I would describe myself as an approachable, respectful character who is good at meeting deadlines & doesn’t shy away from a challenge when presented with one.

Overview

8
8
years of professional experience

Work history

Asset Manager (procurement)

Future Electronics
Egham
11.2020 - Current
  • Place daily purchase orders with suppliers using the Inventory Management System (IMS)
  • Ensure relevant paperwork and a customer credit line is in place prior to purchase of high value/customer specific products
  • Review and authorise customer order changes and cancellations
  • Review supplier purchase orders and action reschedules or cancellations as needed
  • Fix order price discrepancies with marketing / suppliers
  • Work with the asset team in Asia and Montreal to facilitate the smooth transfer of stock between Distribution Centres where required
  • Address receiving discrepancies with EMEA Distribution Centre/ Product Marketing
  • Be the first point of contact on customer production line down resolution
  • Profile inventory using IMS and product marketing/supplier inputs
  • Work with sales, product marketing and suppliers to reduce slow moving inventory levels.

Manufacturer Service Representative (MSR)

Future Electronics
Egham
08.2019 - 11.2020
  • Regularly maintain supplier purchase orders and weekly supplier backlogs, ensuring delivery information is accurate and up-to date
  • Liase where appropriate with the Asset Management and Product Marketing teams to ensure any order amendments or queries are dealt with efficiently such as cost off sets or special orders
  • To drive supplier relations, enhancing communication and focusing on service improvements delivering more efficient processes and more accurate information
  • Negotiate with supplier base, to improve delivery of product in line with company sales budgets and driving best in class On Time Delivery metrics
  • Proactively identify problematic orders, product areas, suppliers and work on both short and long term solutions to address them
  • To respond in a timely manner to the relevant departments with order status information
  • Providing a first class customer service level to all internal and external customers meeting all relevant SOP’s without compromising on quality of work.

Front end Team leader

Tesco PLC
Windsor
11.2016 - 07.2019
  • Using time management skills to Schedule and organise up to 40 members of staff’s breaks in one day, taking into consideration busy peak times throughout the day
  • Booking and organising staff’s holidays, ensuring there’s enough staff to cover them
  • Dealing with/solving customer problems and queries one-on-one to ensure they left the store satisfied
  • Holding responsibility of handling the money at the beginning and end of each day to ensure the figures were aligned
  • Overseeing other departments at short notice when managers were away whilst ensuring that the department kept its standards
  • Training new members of staff either individually or in group sessions.

Education

Windsor Boys’ School

Additional Achievements

Skills

  • Risk Management
  • People Management
  • Customer Service
  • Market forecasting
  • Statistical analysis
  • Liability management
  • Stock forecasting

Timeline

Asset Manager (procurement)

Future Electronics
11.2020 - Current

Manufacturer Service Representative (MSR)

Future Electronics
08.2019 - 11.2020

Front end Team leader

Tesco PLC
11.2016 - 07.2019

Additional Achievements

Windsor Boys’ School

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