Matthew McConnell-Egglestone
Torquay,Devon
Summary
Self aware individual with a background in both managing and working as part of a team. Strong believer in the value of communication and a keen learner. Educated in the scientific method and personal relations. Comfortable working with both technology and numbers.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Property Manager/Company Director
Hestia Lettings Ltd
Torquay, Devon
2017.11 - Current
- Conducted market research to establish competitive rental prices whilst ensuring maximum profitability.
- Streamlined administrative processes, improving efficiency within the office environment.
- Orchestrated efficient turnaround between tenancies; ensured professional cleaning before new occupant moved in.
- Conducted risk assessments, ensuring compliance with health and safety regulations.
- Obtained and maintained accurate financial records.
- Liasing with various teams to organise maintenance work and effectively communicating this to tenants and landlords. Sometimes it could be difficult to get schedules to match up so it was imperative that I kept everyone up to date on appointments.
Customer team member
The Coop
Torquay, Devon
2015.07 - 2017.12
- Operated tills accurately, ensuring correct change was given.
- Delivered excellent customer service to ensure repeat business.
- Handled customer complaints with tact and professionalism.
- Boosted store morale by fostering a team-based environment.
Education
CIPD Level 5 - Human Resources
South Devon College
Paignton 2017.04 - 2018.05
Bachelor of Science - Applied Psychology
Durham University
Durham 2010.10 - 2014.06
Skills
- Flexibility and Resilience - As a letting agent I was constantly on call and had to be flexible with my work as often it was needed to be scheduled around viewing appointments as well as needing to respond to emergencies outside of office hours
- Working as part of a team - This has been a fixture throughout my life Group work at university, working as part of a team on the shop floor of the Co-op which included jumping onto the tills when busy then going back to assigned tasks
- Organisation - When working at Hestia Lettings I did a lot of the work by myself As such I needed to ensure everything was organised well tso no job fell through the cracks and wasn't taken care of
- Technology Litercy - I have worked with microsoft office suites extensively including Word, Excel and Powerpoint In addition I'm familiar with the MAC equivilent I also have entry level knowledge of coding in Python that was both self-taught and through a short course
- Communication - As mentioned previously communication has been vital in my recent work to enusre all parties knew when repairs were needed and scheduled and to give landlords updates where appropriate
Affiliations
- Gaming
- HEMA
- Woodworking
Other
- Available to start immediately
- Full UK Driver's License and own car
References
References available upon request.
Timeline
Property Manager/Company Director
Hestia Lettings Ltd
2017.11 - Current
CIPD Level 5 - Human Resources
South Devon College
2017.04 - 2018.05
Customer team member
The Coop
2015.07 - 2017.12
Bachelor of Science - Applied Psychology
Durham University
2010.10 - 2014.06