Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Matthew Langford

Fareham,Hampshire

Summary

Dynamic professional skilled in strategic execution and health and safety compliance. Track record of successful risk assessment and motivational leadership, ensuring high standards of operational efficiency. Proficient in conflict resolution and performance coaching, with a focus on workforce development and training. Committed to leveraging time management and data analysis for continuous improvement and enhanced service delivery.

Overview

30
30
years of professional experience
5
5
years of post-secondary education

Work history

On Car Supervisor

UPS
Southampton, Hampshire
08.2022 - Current
  • Oversee operations for fleet of over 60 delivery drivers, ensuring efficiency and productivity.
  • Achieved Transport Manager qualification (CPC) in Road Haulage certification.
  • Conduct driver training focused on performance and safety improvements.
  • Evaluate driver performance against established standards for continuous development.
  • Deliver CPC training to ensure compliance with industry regulations.
  • Maintain effective communication between stakeholders by attending meetings and presenting data.
  • Investigate accidents and near-miss incidents, compiling reports to prevent future occurrences.
  • Handle customer complaints effectively, promoting a positive work environment.

Health & Safety Specialist

UPS
Bury St Edmonds, Suffolk
03.2020 - 08.2022
  • Spearheaded workspace adaptations for social distancing during COVID-19.
  • Obtained IOSH certification, enhancing professional credibility.
  • Developed health and safety policies aligned with legislation and standards.
  • Promoted zero-accident workplace using proactive safety campaigns.
  • Coordinated with department heads to integrate daily safety measures.
  • Led hazardous material incident investigations, coordinating clean-up efforts.
  • Analysed safety performance data to identify improvement areas.
  • Prepared and maintained comprehensive safety documentation and records.

Driver Service Provider

UPS
Bury St Edmonds, Suffolk
04.2018 - 03.2020
  • Delivered parcels to residential and commercial addresses, adhering to strict schedules.
  • Maintained compliance with tacho regulations to ensure legal driving practices.
  • Conducted daily safety inspections according to DFT guidelines.
  • Managed returns and exchanges, processing items per company policies and customer requests.
  • Fostered positive client relationships, enhancing repeat business and loyalty.
  • Complied with road safety regulations, demonstrating commitment to responsible driving.

Police Constable

Essex Constabulary
Colchester, Essex
11.2002 - 03.2018
  • Prepared comprehensive reports on daily activities, incidents, and investigations to support legal processes.
  • Assessed risks and made critical decisions under pressure, prioritising public safety and officer welfare.
  • Responded promptly to emergency calls, coordinating effectively with other emergency services.
  • Testified in court, presenting evidence and witness statements to assist prosecution efforts.
  • Executed arrests when necessary while adhering to human health and safety rights, ensuring public safety.
  • Managed large-scale public order incidents efficiently using advanced conflict resolution techniques.

Lance Corporal

UK Army
07.1995 - 09.2002
  • Specialised in Armoured Engineering, demonstrating expertise in operational capabilities.
  • Maintained security and discipline within barracks during regimental guardroom duties.
  • Commanded a team of three, ensuring optimal performance of an 80-ton tracked fighting vehicle.
  • Executed bridging construction and demolition using specialist explosives.
  • Performed combat engineering tasks including water supply and excavations at Level 1.
  • Trained as a bricklayer and concreter at School of Military Engineering.
  • Received Former Yugoslavia NATO Medal in 1998 for exemplary service.
  • Awarded Queen's Golden Jubilee Medal in 2002 for outstanding contributions.

Education

GCSEs -

The Harwich School
Harwich, Essex
09.1989 - 07.1994

Skills

  • Strategic execution
  • Health and safety compliance
  • Task prioritization
  • Decision making
  • Written and verbal communication
  • Motivational leadership
  • Customer service excellence
  • Workforce training and development


Affiliations

  • Keeping fit
  • gardening
  • DIY

Timeline

On Car Supervisor

UPS
08.2022 - Current

Health & Safety Specialist

UPS
03.2020 - 08.2022

Driver Service Provider

UPS
04.2018 - 03.2020

Police Constable

Essex Constabulary
11.2002 - 03.2018

Lance Corporal

UK Army
07.1995 - 09.2002

GCSEs -

The Harwich School
09.1989 - 07.1994

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Matthew Langford