Matthew Kirk
South Queensferry,United Kingdom
Summary
Professional with strong management skills, specializing in inventory management, quality control, and team leadership. Demonstrated success in health and safety compliance, manual handling, and workplace organization. Expertise in customer service, complaint resolution, cash handling, and security awareness. Recognized for exceptional time management and reliability in high-pressure environments.
Experienced teaching professional with strong background in classroom management, lesson plan development and motivating students. Friendly, open and approachable leader. Proven success in using innovative teaching methods to improve student understanding.
Overview
12
12
years of professional experience
6069
6069
years of post-secondary education
Work history
English Teacher
Apollo English
Hanoi
11.2024 - 10.2025
- Taught English to classes of around 20 students, aged 4–18.
- Planned and delivered engaging lessons tailored to different age groups and proficiency levels.
- Assessed student progress and provided constructive feedback.
- Worked collaboratively with colleagues to ensure lesson quality and consistency.
Community Officer
South Queensferry Sports and Community Hub
South Queensferry
10.2023 - 10.2024
- Assisted with organising community events and fundraisers.
- Managed customer enquiries and provided general administrative support.
- Ensured venues were clean, safe, and ready for use by the public.
- Coordinated volunteer activities to boost community participation.
- Maintained accurate records documenting progress on various projects.
- Established effective partnerships with non-profit organisations resulting in better service delivery to residents.
- Advocated for disadvantaged individuals ensuring equal opportunities for all members of the society.
- Facilitated conflict resolution sessions fostering peaceful co-existence amongst residents.
Shift Manager
McDonald’s
South Queensferry
01.2014 - 01.2023
- Managed and motivated a team of up to 20 staff per shift in a fast-paced environment.
- Oversaw quality control, hygiene, and food safety standards, ensuring compliance with company policies.
- Conducted daily stock rotation, deliveries, and inventory checks to minimise waste and maintain efficiency.
- Handled cash, security, and end-of-day reports, maintaining accuracy and integrity.
- Delivered staff training, performance monitoring, and mentoring of new employees.
- Responded effectively to customer concerns, maintaining professionalism and brand standards.
- Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
Volunteer Sports Coach
Active Schools
Edinburgh
01.2019 - 01.2020
- Supported delivery of fun and engaging sports sessions across local schools.
- Worked closely with teachers to organise safe, inclusive physical activities.
- Developed communication, planning, and teamwork skills through daily collaboration.
Education
Higher National Diploma (HND) - Coaching and Development of Sport
Edinburgh College
EdinburghLevel 5 TEFL Certificate -
The TEFL Academy
UKBachelor of Science (BSc) - Sports Development
University of the West of Scotland
Hamilton, South LanarkshireSkills
- Stock rotation and inventory management
- Quality control and attention to detail
- Team leadership and supervision
- Health and safety compliance
- Manual handling and workplace organisation
- Customer service and complaint resolution
- Cash handling and security awareness
- Time management and reliability under pressure
Affiliations
- Sports- Football, Boxing, MMA, Basketball
- Hiking and camping
Languages
English
Native
Spanish
Intermediate (B1)
Scottish Gaelic
Elementary (A2)
Vietnamese
Beginner
Personal Information
- Hobbies: Football, Basketball, Boxing, Weightlifting, Learning new languages (Spanish & Scottish Gaelic)
- Nationality: Scottish (British)
References
- Stuart Brown, McDonald’s South Queensferry, sbrown@mcd-dunfermline.co.uk
- Fiona Damen, Active Schools, Fiona.Damen@ea.edin.sch.uk
- Alan Carson, South Queensferry Hub, enquiries@queensferryhub.org
- Mohamed Lamine Bentoutah,Apollo English , mohamed.bentoutah@apollo.edu.vn
Timeline
English Teacher
Apollo English
11.2024 - 10.2025
Community Officer
South Queensferry Sports and Community Hub
10.2023 - 10.2024
Volunteer Sports Coach
Active Schools
01.2019 - 01.2020
Shift Manager
McDonald’s
01.2014 - 01.2023
Higher National Diploma (HND) - Coaching and Development of Sport
Edinburgh College
Level 5 TEFL Certificate -
The TEFL Academy
Bachelor of Science (BSc) - Sports Development
University of the West of Scotland