Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Matthew Jinks

Ramsbottom,Bury

Summary

I am a dedicated and loyal professional with 16 years of expertise in customer service, leadership, supervision and solid understanding of training and mentoring employees. I am a dedicated team player, proactive and hands-on in task completion. I also have solid transport safety awareness, and a strong understanding within the transport industry.

I am proficient in Microsoft Office 365 and skilled in risk assessment, purchase order coordination.


My notable achievements include the Chief Scout Award, National Pool Lifeguard Qualification, and CompTIA A+ Certification.

Overview

17
17
years of professional experience
7
7
years of post-secondary education

Work history

Transport Technical Officer

Bury Council
Bury, Greater Manchester
01.2024 - Current
  • Coordinate fleet maintenance to ensure safety and efficiency on the road via "Tranman"
  • Demonstrate strong communication skills to liaise effectively with the Transport Supervisor/Manager
  • Responsible for maintaining a driving licence checks throughout the council totalling up to 500 checks a years
  • Assisting with insurance claims and accident reporting
  • Process recharges for damages, fuel, tyre and general maintenance of vehicles within the fleet
  • Utilise proficient IT skills including creating spreadsheets, using Unit 4, creating training and information documents.
  • Earned management trust by serving as key holder, performing daily opening and closing procedures.

Deputy Manager

Ego Mediterranean Restaurants - Cannock
06.2021 - 01.2024
  • I have gained and used great knowledge working towards Government Standards (EHO) requirements.
  • Supervised team members for optimal task completion.
  • Facilitated staff meetings, leading to improved collaboration.
  • Addressed customer complaints promptly, improving customer satisfaction levels.
  • Conducted performance evaluations, enhancing individual employee development.
  • Assisted in budget management to control costs effectively.
  • Boosted team morale through effective communication and feedback systems.

Bar Staff, Team Leader, Assistant Manager, Holding Manager, Holding Kitchen Manager

Toby Carvery – Across 7 Sites
04.2011 - 06.2021

Roles:

  • Managing Food and Wet Stock (deliveries, orders, counts, training, line cleaning, etc.)
  • Cash Handling Including Banking
  • Rotas and Forecasting
  • Managing Team Holidays/Sickness, Absence and
  • Finalising ‘End of Week Retention' (payroll, holidays, expenses, business/building checks)
  • Recruitment
  • Team Development (training new managers and kitchen managers, in house promotions, etc.)
  • Managing Risk Assessments

Relief Lifeguard

Cheslyn Hay Leisure Centre
07.2011 - 11.2011

Silver Service Waiter

Banks' Stadium (Walsall)
08.2009 - 06.2011

Kiosk Supervisor

Banks' Stadium (Walsall)
08.2009 - 06.2011

Bar Staff /Waiter

Chase Golf Club
08.2009 - 02.2011

Waiter

Roman Way Hotel
12.2009 - 01.2010

Labourer

Multi Floor (Walsall) Ltd
08.2008 - 09.2008

Education

GCSEs - English/Maths/Science

Cheslyn Hay Sport and Community High School
Stafford, Staffordshire
09.2003 - 06.2008

National Life Guarding Course -

Cheslyn Hay Leisure Centre
Stafford, Staffordshire
06.2011 - 07.2011

NiTP Microsoft IT Academy -

Walsall College
Walsall
09.2010 - 04.2011

A-Levels - Business/B-Tec National, Sport/ICT

Cheslyn Hay Sports and Community High School
Stafford, Staffordshire
09.2008 - 06.2010

Skills

  • Leadership and supervision
  • Transport safety awareness
  • Microsoft office suite proficiency
  • Risk assessment capability
  • Purchase order coordination

Achievements

  • Chief Scout Award (Equivalent to the Duke of Edinburgh Silver Award)
  • National Pool Lifeguard Qualification
  • CompTIA A Certification

References

  • References@mbplc.com, 0121498400, Mitchells and Butlers - Toby Carvery, 27 Fleet Street, Birmingham, B3 1JP
  • Lee, Cooper, (Most Recent Manager), leecooper84@hotmail.co.uk, 07824506367, Flat 10 Roebuck House, 54 Stafford Road, WS11 4AG

Timeline

Transport Technical Officer

Bury Council
01.2024 - Current

Deputy Manager

Ego Mediterranean Restaurants - Cannock
06.2021 - 01.2024

Relief Lifeguard

Cheslyn Hay Leisure Centre
07.2011 - 11.2011

National Life Guarding Course -

Cheslyn Hay Leisure Centre
06.2011 - 07.2011

Bar Staff, Team Leader, Assistant Manager, Holding Manager, Holding Kitchen Manager

Toby Carvery – Across 7 Sites
04.2011 - 06.2021

NiTP Microsoft IT Academy -

Walsall College
09.2010 - 04.2011

Waiter

Roman Way Hotel
12.2009 - 01.2010

Silver Service Waiter

Banks' Stadium (Walsall)
08.2009 - 06.2011

Kiosk Supervisor

Banks' Stadium (Walsall)
08.2009 - 06.2011

Bar Staff /Waiter

Chase Golf Club
08.2009 - 02.2011

A-Levels - Business/B-Tec National, Sport/ICT

Cheslyn Hay Sports and Community High School
09.2008 - 06.2010

Labourer

Multi Floor (Walsall) Ltd
08.2008 - 09.2008

GCSEs - English/Maths/Science

Cheslyn Hay Sport and Community High School
09.2003 - 06.2008
Matthew Jinks