Matthew Jarrott
Sedgley,West Midlands
Summary
Accomplished professional with expertise in decision-making and risk assessment. Proven skills in dispute resolution and customer satisfaction, maintaining composure under pressure while upholding workplace safety standards. Strong communicator contributing to an efficient and harmonious work environment.
Offering solid foundation in public safety and community engagement. Knowledgeable about conflict resolution, teamwork, and clear communication. Ready to use and develop problem-solving, leadership, and interpersonal skills in a Train Manager role.
Overview
32
32
years of professional experience
Work history
Driving Instructor
West Midlands Police
Halesowen, Dudley
2001.11 - Current
- Performed detailed pre-lesson vehicle inspections to identify safety hazards and minimise risks.
- Guided nervous beginner drivers through their initial experiences behind the wheel providing reassurance and encouragement.
- Supported over 100 student drivers in hands-on road training, with real-time guidance to foster safety and confidence.
- Educated learners on importance of basic safety checks related to vehicle fluids, tyres and general operation.
- Quickly established rapport and developed trusted professional relationships with students.
- Assessed learners' driving knowledge and ability and adapted lessons accordingly.
- Explained and demonstrated use of gears, brakes and signals for safe driving.
- Tailored driving routes, lesson times and teaching strategies based on student needs.
- Inspected vehicle to guarantee road worthiness and diagnose problems.
National Firearms Instructor
West Midlands Police
Birmingham
2007.03 - 2024.06
- Demonstrated safe handling procedures for decreased risk of accidents.
- Advised to over 200 students appropriate equipment based on individual capability, enhancing overall shooting experience.
- Introduced new shooting techniques for enhanced performance.
- Designed customised lesson plans to facilitate efficient learning.
- Developed individualised training programmes to cater to unique needs of each trainee.
- Demonstrated techniques in a hands-on environment using industry equipment, materials and technologies.
Response officer
West Midlands Police
Tipton, Sandwell
2001.11 - 2007.03
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Royal Marines Commando
HM Armed Forces
Plymouth, Devon
1995.01 - 2001.03
- Participated in numerous international deployments for fostering global peacekeeping efforts.
- Upheld highest ethical standards whilst performing duties, promoting integrity within the team.
- Completed rigorous commando training courses, enhancing tactical expertise.
- Utilised advanced weapons systems for defending the unit against threats.
- Performed intense physical training routines to increase endurance and resilience.
- Maintained peak physical fitness to perform demanding tasks under extreme conditions.
Education
Health & Safety (IOSH)
Institution of Occupational Safety & Health Course (IOSH)
Birmingham 2017 -
FREC 3 - Trauma Care
First Responder in Medical Care Level 3
2007 - 2024
College of Policing (2016) -
National Firearms Instructor Course
Birmingham 2015 -
College of Policing (2016) - Education & Training
Level 3 Award in Education and Training (PTLLS)
Birmingham 2015 -
College of Policing (2016) -
TEP Module 5 Assessors Award
Birmingham 05/2026 -
Skills
- Decision-Making proficiency
- Risk assessment capabilities
- Passenger Dispute resolution
- Customer satisfaction
- Calm under pressure
- Clear communication
- Workplace safety standards
Accomplishments
Medals:
Long Service Good Conduct
King Charles III Coronation
Queens Golden Jubilee
Queens Diamond Jubilee
Queens Platinum Jubilee
Commendations for Bravery (Police)
Welter weight Boxing Champion Royal Marines (1998)
Timeline
National Firearms Instructor
West Midlands Police
2007.03 - 2024.06
Driving Instructor
West Midlands Police
2001.11 - Current
Response officer
West Midlands Police
2001.11 - 2007.03
Royal Marines Commando
HM Armed Forces
1995.01 - 2001.03
Health & Safety (IOSH)
Institution of Occupational Safety & Health Course (IOSH)
2017 -
FREC 3 - Trauma Care
First Responder in Medical Care Level 3
2007 - 2024
College of Policing (2016) -
National Firearms Instructor Course
2015 -
College of Policing (2016) - Education & Training
Level 3 Award in Education and Training (PTLLS)
2015 -
College of Policing (2016) -
TEP Module 5 Assessors Award
05/2026 -