Matthew James
Cardiff,United Kingdom
Summary
Technical graduate with practical experience in golf retail and exposure to custom fitting environments. Combines analytical problem-solving, software development and customer-facing experience with a genuine passion for golf equipment, launch monitor technology and ball flight performance. Currently working within a golf club environment and seeking to develop a long-term career as a Fitting & Product Technician.
Overview
9
9
years of professional experience
Work history
Pro Shop Assistant & Custom Fitting Observer
Tredegar Park Golf Club
Newporrt
2023.01 - 2026.07
- Observe PGA Professionals during custom fitting sessions, developing an understanding of player assessment, equipment selection and fitting workflows.
- Develop knowledge of shaft selection, loft and lie adjustments and club configuration.
- Gain practical exposure to launch monitor data including carry distance, launch angle, spin rate, smash factor and dispersion.
- Assisted customers with retail enquiries and facilitated bookings and equipment purchases to enhance customer satisfaction.
- Supported customers in various tasks, ensuring a smooth and efficient service experience in a casual role.
Sous Chef
Tredegar Park Golf Club
Newport
2023.01 - 2026.07
- Lead kitchen operations in a fast-paced environment, managing stock, supplier orders, workflow planning and team coordination while maintaining high operational standards under pressure.
- Streamlined kitchen processes by implementing effective time management strategies.
- Ensured proper storage of raw materials adhering to health standards.
- Developed unique flavour profiles for signature dishes, enhancing customer satisfaction.
Chef de Partie
Cameo
Cardiff
2018.01 - 2023.01
- Developed strong organisational, teamwork and time-management skills while consistently delivering under pressure in a high-volume hospitality environment.
- Managed portion control effectively, reducing waste significantly.
- Assisted head chef in delivering quality dishes within tight deadlines.
- Demonstrated versatility by preparing both hot and cold meals as required.
Education
A Level - Physical Education
Cardiff and Vale College
CardiffBSc (Hons) - Games Design & Development
Cardiff Metropolitan University
CardiffSkills
- Golf fitting and ball flight laws
- Launch monitor analysis
- Club gapping and equipment specifications
- Swing mechanics expertise
- Customer service and consultation
- Retail sales strategies
- Effective communication
- Problem-solving techniques
- Operations management
- Inventory control
- Supplier relationship management
- Leadership and planning skills
- Technical proficiency in C, C#, Unity, and Unreal Engine
- UI/UX design principles
- Microsoft Office applications
PROJECT
Golf Performance Tracking Application, Designed and Developed a golf performance tracking application concept, researching Garmin and Arccos technologies to improve player feedback, statistical presentation and performance analysis using software development principles.
ADDITIONAL INFORMATION
- Competitive club golfer with a strong interest in golf equipment, launch monitor technology and custom fitting principles. Regularly research equipment performance, shaft profiles and product developments across major manufacturers.
- Full UK Driving Licence. Flexible for UK travel, weekend work and overnight stays.
Timeline
Pro Shop Assistant & Custom Fitting Observer
Tredegar Park Golf Club
2023.01 - 2026.07
Sous Chef
Tredegar Park Golf Club
2023.01 - 2026.07
Chef de Partie
Cameo
2018.01 - 2023.01
A Level - Physical Education
Cardiff and Vale College
BSc (Hons) - Games Design & Development
Cardiff Metropolitan University