Matthew Harrison

Facilitated communication between national field team and client.

Prepared impact reports detailing space share and field team contributions.

Established robust relationships with all contacts to enhance collaboration.

Boosted sales and product visibility in stores across designated area.

Interpreted data and presented findings to internal and external stakeholders.

• Managed store operations during absence of store manager, ensuring seamless functionality.
• Delivered exceptional customer service consistently, enhancing shopper experience.
• Maintained up-to-date training for all team members to ensure operational efficiency.
• Executed daily and weekly cash office activities with accuracy and diligence.
• Reported issues promptly and coordinated with engineers to minimise operational disruptions.
• Oversaw store shrinkage effectively, maintaining minimal loss levels.
• Optimised store profitability through strategic planning and execution.
• Ensured safety and security protocols were followed when securing store after hours.

Delivered high-quality lessons while ensuring student engagement and understanding.

• Provided meaningful feedback to enhance student learning outcomes.
• Monitored student progress towards target grades, implementing necessary interventions.
• Fulfilled break and lunch duties to maintain a safe environment.
• Participated in regular whole school and departmental meetings to contribute to curriculum development.
• Communicated effectively with parents regarding pupil progress and achievements.
• Ensured strict adherence to safeguarding procedures throughout all activities.

Managed store operations during manager's absence to ensure continuity.

• Ensured compliance with all safety and legal regulations.
• Completed daily cash office tasks accurately and efficiently.
• Maintained up-to-date training records for all team members.

Managed store operations in manager’s absence, ensuring compliance with safety regulations.

• Executed cashing up tasks and handled large cash amounts for ATM refills.
• Trained colleagues to maintain updated skills and knowledge.
• Addressed customer complaints promptly to enhance service quality.
• Reviewed and submitted weekly worked hours to HR accurately.
• Supervised 3rd party staff, including security and maintenance personnel.
• Communicated effectively with senior management regarding store performance.
• Maintained accurate product pricing as a commercial colleague.

• Promoted various products to customers through effective communication.
• Trained new team members to enhance team performance.
• Led teams during field operations to achieve sales targets.
• Coached and mentored new hires to develop skills and confidence.