MATTHEW HALLS
Worthing,West Sussex
Summary
Dynamic professional with expertise in communication, time management, and problem solving. Proven track record in customer service and team management within high-pressure environments. Skilled in conflict resolution, negotiation, and strategic planning software, with a strong understanding of regulatory standards. Proficient in delegating tasks and utilizing customer relationship management systems to enhance client satisfaction and drive organizational success.
Overview
5
5
years of professional experience
Work history
Exhibition Manager
Event Partners
Portslade-by-Sea, Brighton and Hove
2026.03 - 2026.07
- Managed end-to-end logistics across venue selection, floor planning, transport, onsite operations.
- Coordinated venue set-up, floor layouts, and schedules for smooth exhibition delivery.
- Delivered onsite logistics support through event-day transportation and operational checks.
- Maintain client relatiosnhips and to meet there needs.
SALES & PROJECT MANAGEMENT INTERN
Mustard Seed Publishing Limited
Chichester
2024.06 - 2026.03
- Working for an international publishing house dealing with two busy and well-known trade magazines.
- Helped build an updated database of sales contacts for marketing use.
- Operate and design a weekly newsletter containing news and analysis of events critical to the battery and energy storage industry.
- Attend international conferences promoting the company's values and services.
- Conducted in-depth project research and analysis to support decision-making and strategy development.
- Working for an international publishing house dealing with two busy and well-known trade magazines.
BRAND AMBASSADOR
toob
Portsmouth
2023.10 - 2024.04
- Utilised communication and listening skills to engage with customers every day.
- Negotiating with consumers, as well handling objections presented. Being able to overcome new challenges day to day.
- Helping to create awareness of toob vision towards the consumer base using face to face sales tactics.
- Assisted marketing on delivering messages and strategies towards the sales team.
BAR TEAM LEADER & FRESHERS ASSISTANT
Buckinghamshire New University
High Wycombe
2021.08 - 2023.06
- Planned employee workloads and delegated tasks strategically both before and after shifts.
- Tactfully handle complaints from staff, managers and customers using excellent problem-solving and dispute resolution skills.
- Trained and supervised teammates to deliver exceptional customer service.
- Ensure the wellbeing of newcomers towards the university and emphasise with them.
BUSINESS CONSULTANT
Towersey Festival
High Wycombe
2022.02 - 2022.05
- Assisted clients by delivering specialised business consulting.
- Presented strategic options for clients to consider.
- Put together full business plans for upcoming and established events.
Education
Bachelor of Arts - Business Management
Buckinghamshire New University
High Wycombe, BKMNVQ Level 3 - Business
Chichester College
Chichester, WSXGCSEs - Maths
Steyning Grammar School
Steyning, WSXGCSEs - English
Steyning Grammar School
Steyning, WSXSkills
- Communication
- Time management
- Problem solving
- Customer service
- Active listening
- Team management
- Strong organisation skills
- Ability to multitask
- Responsibility
- Teamwork
- Negation
- Conflict resolution
- Strategic planning software
- Knowledge of regulatory standards
- Effective delegating
- Customer relationship management systems
Accomplishments
- The millennial award for most outstanding student in the year., 2016-01-01, Steyning Grammar School
- Successfully created and ran an event to raise money for charity., 2019-01-01, Chichester College
Hobbies and Interests
I enjoy social gathering with my family and friends. As well as watching sports during my free time. Recently focusing on more healthy lifestyle choices including exercises and healthy meal preparations. In addition I like to be kept informed of current world events and trends. Furthermore a keen ambition to travel someday and see more of the world.
Skills
- Training and development
- Staff complaint management
- Presentation skills
- Staff training and development
Personal Achievements
- Helped raise money to help for repairs to the local church., 2016-01-01, Amberley summer
Timeline
Exhibition Manager
Event Partners
2026.03 - 2026.07
SALES & PROJECT MANAGEMENT INTERN
Mustard Seed Publishing Limited
2024.06 - 2026.03
BRAND AMBASSADOR
toob
2023.10 - 2024.04
BUSINESS CONSULTANT
Towersey Festival
2022.02 - 2022.05
BAR TEAM LEADER & FRESHERS ASSISTANT
Buckinghamshire New University
2021.08 - 2023.06
GCSEs - English
Steyning Grammar School
GCSEs - Maths
Steyning Grammar School
NVQ Level 3 - Business
Chichester College
Bachelor of Arts - Business Management
Buckinghamshire New University