Summary
Overview
Work history
Education
Skills
Volunteering Work
Timeline
Generic

Matthew Glasgow

Stonehouse,South Lanarkshire

Summary

Results-driven individual with extensive experience in dynamic operational environments. Demonstrated success in delivering quality outcomes while managing time effectively under pressure. Strong interpersonal skills facilitate the development of positive relationships with colleagues and customers. Committed to leveraging organisational abilities and attention to detail that would be suited to a hospitality role.

Overview

1
1
year of professional experience

Work history

Operations assistant

Marks and Spencer's
Glasgow, Strathclyde
07.2024 - 12.2024
  • Ensured smooth operation with proper inventory management.
  • Ensured compliance with company policies through diligent oversight.
  • Managed schedules to ensure timely operations completion.
  • Collaborated with various departments to streamline business operations.
  • Assisted with day-to-day operations of the facility, including scheduling and customer service.
  • Responded to inquiries, providing information and assistance to team members.
  • Managed inventory levels, maintaining adequate stock for operational requirements.
  • Assisted with resource allocation to meet forecasted business needs.

Customer assistant

Marks and Spencer's
East Kilbride, South Lanarkshire
11.2023 - 12.2024
  • Ensured health and safety regulations complied within work premises at all times.
  • Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
  • Provided excellent customer service to ensure repeat business.
  • Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.

Education

Scottish Qualifications Certificate -

Strathaven Academy
South Lanarkshire
08.2018 - 05.2024

Degree in History - History

University of Stirling
Stirling
09.2024 -

Skills

  • Dedication to cleanliness
  • Stock management
  • Cleaning protocols
  • Cash register operation
  • Receiving supplies
  • Money handling
  • Strong work ethic
  • Good listener
  • Fast Learner
  • Customer Service

Volunteering Work

Every Friday and every second Saturday, I help run a youth club for the community. The skills I have developed during this time at the youth club are teamwork, leadership, discipline and hospitality skills, such as serving and cleaning up after, including at tables and backstage in the kitchen. Furthermore, I also have my PVG safeguarding certificate due to working with younger teenagers.

Timeline

Degree in History - History

University of Stirling
09.2024 -

Operations assistant

Marks and Spencer's
07.2024 - 12.2024

Customer assistant

Marks and Spencer's
11.2023 - 12.2024

Scottish Qualifications Certificate -

Strathaven Academy
08.2018 - 05.2024
Matthew Glasgow