Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Matthew Gale

Woking

Summary

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.


Creative Social Media Manager experienced in managing social media. Proactive and hardworking individual talented in program integration, strategic planning and social marketing evaluation. Computer proficient with superb skills in Adobe and DaVinci resolve.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's
10.2021 - Current

I currently work at McDonald's and have been working there since October 23rd 2021. This job has given me a lot of skills that I am able to carry through in future positions. Example of these are:

  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Social Media Manager Volunteer

Dreamlight
11.2024 - 03.2025
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
  • Increased follower engagement with interactive content and timely responses to comments.

Media Volunteer

IA Studios Media Company
10.2022 - 02.2023
  • Spearheaded innovative initiatives designed to foster greater inclusivity within the organization''s communications efforts.
  • Developed targeted marketing plans using data-driven insights to achieve measurable results for various campaigns.
  • Conducted thorough research on emerging trends in the media industry to inform organizational strategy and tactics.
  • Provided essential support during crisis communication situations, helping maintain transparency while protecting the organization''s reputation.
  • Maximized impact of visual storytelling through skillful editing of photos, videos, and graphics for multimedia projects.

Education

No Degree - Media Studies

Farnborough College of Technology
Farnborough
04.2001 -

Winston Churchill School
Woking
05.2021

Skills

Customer service

Customer engagement

Multitasking and organization

Time management

Teamwork and collaboration

Attention to detail

Clear communication

Complex Problem-solving

Equipment maintenance

Computer skills

Adobe software

Accomplishments

  • Chief scout gold award (09-2019)
  • First Aid Training (03-2019)
  • Safeguarding (11-2018) – Young leaders

References

  • Kyle, Kitching, McDonalds business manager, kylebrandonkitching@outlook.com, McDonald's
  • Josh, Sparks, FCOT Head of Media, j.sparks@farn-ct.ac.uk, Farnborough college of Technology

Timeline

Social Media Manager Volunteer

Dreamlight
11.2024 - 03.2025

Media Volunteer

IA Studios Media Company
10.2022 - 02.2023

Crew Member

McDonald's
10.2021 - Current

No Degree - Media Studies

Farnborough College of Technology
04.2001 -

Winston Churchill School
Matthew Gale