Matthew Fleming
Aberdeen
Summary
A highly motivated professional with a strong foundation in teamwork and individual work, adept at leading discussions and fostering an inclusive environment for idea exchange. Demonstrates exceptional organisational skills, effectively scheduling meetings and ensuring deadlines are met. Possesses a proven track record in problem solving, enhanced by a Business with Finance degree, and excels in communication, proactively arranging business discussions to strengthen relationships. Career goals include leveraging these skills to drive business success and enhance client engagement.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
BUSINESS DEVELOPMENT & MARKETING EXECUTIVE
ORCA
ABERDEEN
2025.03 - 2026.04
- Directed social media initiatives, enhancing brand recognition and loyalty.
- Optimised SEO practices for improved online presence.
- Maintained updated knowledge of emerging marketing trends and technologies, continuously seeking opportunities to enhance strategies.
- Developed new leads and ensured customer loyalty with excellent customer service, leading to repeat business.
- Articulated product features and specifications in customer-centric language based on their priorities.
SALES EXECUTIVE
ARCHER KNIGHT
ABERDEEN
2023.09 - 2025.03
- Managed client relationships from early stages of sales process through to post-sales
- Built long-term relationships with customers and generated referrals from existing clients
- Generated new leads and opportunities to maximise revenue
- Achieved and exceeded sales targets in line with client growth across all products and services
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency
- Organised and presented company KPI’s to the directors of the company
STORE COLLEAGUE
ASDA
ABERDEEN
2019.11 - 2023.08
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service
- Resolved customer complaints and process issues with proactive problem-solving skills
- Met targets for parcel returns and prepared orders for shipment whilst dealing with product waste
- Fostered positive relationships with customers to enhance loyalty and retention
FOOD RUNNER
VOVEM
ABERDEEN
2019.02 - 2019.11
- Required to provide an exceptional standard of service to high-end customers
- Kept a professional and composed manner when faced with high-pressure situations in a fast-paced environment ensuring focus and work quality remained consistent
JOHNSTONE CARMICHAEL
ABERDEEN
2019.05
- Shadowed professionals in the financial field and saw first hand the process of advising clients
- Dictated documents and assured high level work was delivered each day to my supervisor
- Learned about the responsibilities required for such professions and had an introduction to the work ethic required
OPUS FINANCIAL CONSULTANTS
ABERDEEN
2017.06 - 2019.02
- Learned the etiquette and expectations required for full time work in the financial profession
- Monitored scanned documents for faults and swiftly resolved errors for accurate data processing
- Excelled in my duties handling sensitive client documents
- Transferred out-of-date paperwork onto a modern system for easy access and simplified working for full-time employees
STOCK MANAGEMENT
JOHN LEWIS
ABERDEEN
2018.10 - 2018.12
- Answered customer queries and sourced specific products whilst giving valued recommendations for customer care
- Maintained an organised and stocked shop floor, constantly looking for areas of improvement
- Communicated well with colleagues, building rapport and keeping spirits high during a busy and stressful holiday period
CREW MEMBER
MCDONALDS
ABERDEEN
2018.06 - 2018.09
- Maintained a fast and consistent service during busy periods, delivering quality work to hundreds of customers each day
- Involved in all aspects of the business including food preparation and payment processing
Education
MA (HONS) - BUSINESS WITH FINANCE
UNIVERSITY OF ABERDEEN
2019.01 - 2023.01
SQA QUALIFICATIONS -
ROBERT GORDON’S COLLEGE
2017.01 - 2019.01
Skills
- TEAMWORK & INDIVIDUAL WORK
- Leading discussions in group-based activities with an approachable manner, allowing others to share their views and contributing my own knowledge
- Using organisational skills to schedule meetings around conflicting schedules
- Motivated to complete detail-oriented work within a set time-period
- PROBLEM SOLVING
- Developed a successful approach to critical-thinking and problem solving through years of experience and a Business with Finance degree
- COMMUNICATION
- Communication and confidence have been essential elements of my current professional career
- Proactive in arranging business discussions to further relationships
- ORGANISATION AND TIME MANAGEMENT
- Ensured deadlines were met in a timely manner and meeting schedules were clear and communicated
- IT
- Experience using computer programmes such as Word, Excel, PowerPoint and the CRM hubspot to track client interaction
- Effective understanding of social media analytics and how to engage with customer base
References
- David Sheret, Founder of Sheret Energy Offshore, david@sheret.net
- Lee Duncan, Compliance Director, ORCA, lee.duncan@orca.scot
RELEVANT UNIVERSITY MODULES
- Honours Project- Working Smarter, Not Harder: Is Implementing a Four Day Work Week the Future for the UK Workforce?
- Business Ethics and Corporate Social Responsibility- Provided useful knowledge of ethical business practices and equipped me with legal regulatory awareness
- Corporate Finance- Instilled a knowledge of capital budgeting techniques, corporate governance and financial strategies which was assessed through examinations
- International Financial Management- Allowed consolidation of knowledge on global financial markets and risk management through various elements of assessed written work
- Business Strategy- Equipped me with a knowledge of a variety of theories and business models, whilst encouraging discussion on their levels of success
- Financial Strategy and Investment- Delivered a useful background on market knowledge and ethical financial practices
Timeline
BUSINESS DEVELOPMENT & MARKETING EXECUTIVE
ORCA
2025.03 - 2026.04
SALES EXECUTIVE
ARCHER KNIGHT
2023.09 - 2025.03
STORE COLLEAGUE
ASDA
2019.11 - 2023.08
JOHNSTONE CARMICHAEL
2019.05
FOOD RUNNER
VOVEM
2019.02 - 2019.11
MA (HONS) - BUSINESS WITH FINANCE
UNIVERSITY OF ABERDEEN
2019.01 - 2023.01
STOCK MANAGEMENT
JOHN LEWIS
2018.10 - 2018.12
CREW MEMBER
MCDONALDS
2018.06 - 2018.09
OPUS FINANCIAL CONSULTANTS
2017.06 - 2019.02
SQA QUALIFICATIONS -
ROBERT GORDON’S COLLEGE
2017.01 - 2019.01