Summary
Overview
Work History
Education
Skills
Personal Information
Custom
Certification
Timeline
Generic

Matthew Dowling

Nottingham

Summary

Dynamic professional with a proven track record in leadership and team management, driving sales growth and profitability through strategic planning and effective decision-making. Demonstrates exceptional communication and interpersonal skills, fostering colleague progression within the business while ensuring compliance with Health and Safety regulations. Proficient in Microsoft Office Suite and retail management software, committed to leveraging skills for continued success in achieving organisational goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Store Manager

Sainsburys
Nottingham
12.2021 - 04.2025
  • Oversee all aspects of store operations, including sales, inventory management, visual merchandising and customer service.
  • Develop and implement strategies to drive sales growth, increase foot traffic, and improve overall profitability.
  • Monitor and manage store budgets, including payroll, expenses and inventory costs.
  • Recruit, train and supervise a team of 25+ colleagues and team leaders, providing ongoing coaching and feedback to ensure high levels of performance.
  • Analyze sales data and market trends to identify opportunities for product and promotional activities.
  • Foster a positive work environment through effect communication and collaboration with team leaders and colleagues on store performance and future planning.
  • Collaborate with peers within area group to achieve store and area KPIs as a collective, resulting in increased performance within entire area.
  • Maintain visual merchandising standards to ensure a visually appealing and inviting store environment.
  • Proficient in all aspects of HR management, including payroll, employee relations, learning and development, employee engagement and internal, external recruitment.

Store Manager

CO-OP
Nottingham
10.2011 - 12.2021
  • Oversee all aspects of store operations, including sales, inventory management, visual merchandising and customer service.
  • Develop and implement strategies to drive sales growth, increase foot traffic, and improve overall profitability.
  • Monitor and manage store budgets, including payroll, expenses and inventory costs.
  • Recruit, train and supervise a team of 25+ colleagues and team leaders, providing ongoing coaching and feedback to ensure high levels of performance.
  • Analyze sales data and market trends to identify opportunities for product and promotional activities.
  • Foster a positive work environment through effect communication and collaboration with team leaders and colleagues on store performance and future planning.
  • Collaborate with peers within area group to achieve store and area KPIs as a collective, resulting in increased performance within entire area.
  • Maintain visual merchandising standards to ensure a visually appealing and inviting store environment.
  • Proficient in all aspects of HR management, including payroll, employee relations, learning and development, employee engagement and internal, external recruitment.

Department Manager

Asda
Nottingham
02.2005 - 10.2011
  • Assisted the store manager in overseeing day to day operations, including sales, customer service, departmental and colleague management.
  • Provided exceptional customer service by anticipating customer needs and resolving any issues or complaints in a prompt and professional manner.
  • Conducted regular staff training and daily huddles to improve store process and procedure knowledge.
  • Collaborated with store manager to analyze store data and implement strategies to improve store performance and achieve targets.

Education

GCSE - 10 GCSEs Grades A-C in all subjects

Christ The King

Skills

  • Strong leadership and team management abilities
  • Excellent communication and interpersonal skills
  • Results-driven with a focus on sales growth and profitability
  • Strategic planning and problem solving skills
  • Effective decision making and critical thinking abilities
  • Proficient in Microsoft office suite and retail management software
  • Proven track record of progressing colleagues within the business
  • Health and Safety regulations and compliance

Personal Information

Title: Store Manager

Custom

Available upon request.

Certification

First aid level 3

Timeline

Store Manager

Sainsburys
12.2021 - 04.2025

Store Manager

CO-OP
10.2011 - 12.2021

Department Manager

Asda
02.2005 - 10.2011

GCSE - 10 GCSEs Grades A-C in all subjects

Christ The King

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Matthew Dowling