Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Matthew Dalton

Matthew Dalton

Cheddar,Somerset

Summary

Accomplished professional with a proven track record in law enforcement and public transportation, including a distinguished win at the United Kingdom Bus Driver of the Year finals representing Badgerline.

Expert in safe driving practices and conflict resolution, demonstrating exceptional communication skills and a commitment to passenger safety and community service.

Excelled in roles at Avon and Somerset Constabulary and Bakers Dolphin, showcasing strong reporting and documentation abilities.

Reliable worker with proven track record of managing stress and time in demanding environments. Confident communicator with customer service experience. Alert, aware and patient professional with strong spacial-awareness and advanced driving abilities.

Experienced HGV driver with background in managing high-volume HGV deliveries across rural and urban areas. Knowledgeable about vehicle maintenance and conducts full inspections prior to loading. Regularly exceeds delivery turnaround times through careful route planning.

Overview

36
36
years of professional experience
3976
3976
years of post-secondary education

Work History

HGV class 1 driver

Gregory Distribution
Weston-super-Mare, North Somerset
11.2024 - 04.2025
  • Improved fuel economy through careful driving habits and efficient route planning.
  • Managed stress effectively during high-traffic situations or unexpected route changes.
  • Loaded and unloaded goods carefully to prevent damage or loss of items.
  • Maintained safety standards for the benefit of self, cargo and other road users.
  • Secured loads effectively to prevent damage during transit.
  • Coordinated with warehouse staff for smooth loading and unloading operations.
  • Demonstrated excellent customer service skills whilst interacting with clients at delivery points.
  • Communicated effectively with dispatchers, maintaining constant communication during trips.
  • Kept accurate driving hours records and complied with tachograph laws.
  • Completed delivery documentation promptly to track orders and incidents.
  • Performed thorough vehicle inspections prior to loading and during routes for strict safety compliance.

Coach driver

Bakers Dolphin
Weston-super-Mare, North Somerset
11.2023 - 07.2024
  • Performed safety checks before and after shifts, completing daily checklists.
  • Greeted passengers with warmth and professionalism, upholding positive company reputation.
  • Conducted regular vehicle inspections, promptly reporting mechanical issues to ensure immediate repair.
  • Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
  • Monitored traffic closely to avoid accidents and incidents.
  • Supported passengers with mobility issues in boarding and alighting safely.
  • Monitored and maintained appropriate passenger conduct to ensure safety and wellbeing.
  • Drove passenger vehicles of varying sizes safely and responsibly.
  • Interacted with customers pleasantly and professionally, delivering first-class care and service.
  • Completed light bus maintenance, checking light systems, engine oil levels and water levels to minimise malfunctions.
  • Obeyed highway code and road safety rules, providing safe, professional bus services.
  • Reported delays and accidents to dispatchers at head office.
  • Performed thorough vehicle safety inspections prior to service to ensure working order and guarantee guest safety.
  • Adopted defensive driving techniques reducing risk of accidents significantly.
  • Loaded and unloaded goods carefully to prevent damage or loss of items.
  • Delivered goods promptly, ensuring customer satisfaction and repeat business.
  • Maintained safety standards for the benefit of self, cargo and other road users.
  • Conducted thorough pre-trip inspections to prevent on-road mechanical breakdowns.
  • Demonstrated excellent customer service skills whilst interacting with clients at delivery points.
  • Improved fuel economy through careful driving habits and efficient route planning.
  • Secured loads effectively to prevent damage during transit.
  • Operated HGVs according to UK road laws and regulations, guaranteeing safe use.
  • Kept accurate driving hours records and complied with tachograph laws.
  • Ensured delivery paperwork was accurately completed and processed after shifts.

Police officer

Avon and Somerset Constabulary
Bridgwater, Somerset
10.1994 - 11.2023
  • Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
  • Offered empathy and support to victims whilst professionally handling suspects in line with Police and Criminal Evidence Act.
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
  • Attended emergencies quickly, remaining calm and professional under pressure.
  • Held polite, professional manner, handling confrontation with tact and diplomacy.
  • Remained calm under pressure to professionally handle evolving emergency scenarios.
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Kept public peace during protests, strike action and high-profile events.

Bus driver

Badgerline
Weston-super-Mare, North Somerset
09.1989 - 09.1994
  • Represented Badgerline three times at the United Kingdom Bus Driver of the Year finals. Won the competition in 1993.
  • Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic
  • Greeted passengers with warmth and professionalism, upholding positive company reputation.

Education

A-Levels - Mathematics, Geography

The Kings of Wessex Academy
Cheddar

GCSEs - English, Maths + 7 others

The Kings of Wessex Academy
Cheddar

Skills

  • Driver CPC
  • Safe driving practices
  • Clean driving record
  • Reporting and documentation
  • First aid and CPR
  • Conflict Resolution
  • Road policing
  • Strong communicator

Affiliations

  • Canals and inland waterways
  • Football
  • Gaming
  • Travel

Accomplishments

Chief Constables Commendation 2014, for displaying significant personal courage during a traumatic incident.

Timeline

HGV class 1 driver

Gregory Distribution
11.2024 - 04.2025

Coach driver

Bakers Dolphin
11.2023 - 07.2024

Police officer

Avon and Somerset Constabulary
10.1994 - 11.2023

Bus driver

Badgerline
09.1989 - 09.1994

A-Levels - Mathematics, Geography

The Kings of Wessex Academy

GCSEs - English, Maths + 7 others

The Kings of Wessex Academy

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Matthew Dalton