Matthew Cotton
Great Shelford,Cambridgeshire
Summary
Experienced professional with a strong background in pathology, including previous keyholder and supervisory experience.
Demonstrates high accuracy in stock management, ordering, preparation for shipping, and record-keeping. Known for delivering excellent customer service while balancing positive customer outcomes with business aims. Great attention to detail in noticing and rectifying errors in order requisitions, records-keeping, and health and safety.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Dog walker
Self-employed (Canines of Cambridge)
Gt. Shelford, Cambridgeshire
2025.08 - Current
- Provided quality local dog walking services in Great Shelford.
- Maintained safe environments for pets whilst on walks by scheduling only individual walks for each Dog.
- Provided comfort and reassurance to distressed or anxious animals demonstrating empathy.
- Delivered timely service to ensure dogs' health and wellbeing.
Occupational Health Technician
Addenbrookes Hospital (CUH Foundation Trust)
Cambridge, Cambridgeshire
2024.08 - 2025.05
- Facilitated increased workplace productivity across the hospital campus through implementation of "new starter" pre-screening and immunisation programmes.
- Coordinated one of two bloods screening clinics for pre-employment screenings, facilitating Nurse immunisation clinics to determine required or advisable immunisations prior to employment in the hospital, minimising spread of infectious diseases in clinical and pathology workspaces.
- Maintained stock levels of all clinical equipment across the OH department on daily basis - Solely responsible for observing available equipment in stock room and clinic rooms, taking requests from the Nursing Team for additional items and reorders, personally requisitioning all equipment through internal ordering software (Including Oracle), receiving and proper storage of new stock, date checking of time-limited consumables, and preparing surplus equipment for shipping to other departments/returns.
- Maintained up-to-date knowledge of occupational health regulations, contributing to departmental and company-wide compliance.
- Managed confidential medical records of all patients personally seen in clinic, safeguarding privacy rights of employees.
- Assisted in the reduction of workplace accidents through proactive risk assessments.
Biomedical laboratory assistant
Pathology Directorate, Addenbrookes (CUH)
Cambridge, Cambridgeshire
2021.07 - 2024.07
- Troubleshot technical issues with lab equipment (e.g. Advia 2120i, Sebia Capillary 3 OCTA, Tosoh G11) to avoid downtime during critical testing periods. Assistants were expected to have analysers operational by themselves, exploring all reasonably expected avenues before requesting Siemens engineer support. Improved equipment performance through regular maintenance and calibration tasks.
- Manually tested select samples through G6PD, Malaria screens. Testing included quality control of individual kits, and also extended to sample preparation by way of creating blood films for BMS analysis.
- Rotated into attached Haemoglobinopathy assay service over a nine month period to assist service and expand understanding of overall Haematology department, which required excellent attention to detail to ensure accurate preliminary resulting according to algorithm (pending final verification by Senior BMS)
- Delivered high standard of accuracy and records-keeping in use of EPIC software to book onboarding patient samples and query incorrect requests; maintained one of the lowest error rates on the team as noted by management. Specimen Reception team were estimated to be booking, on average, 10,000-20,000 samples daily.
- Performed daily and weekly stock checks of analyser reagents and replacement parts, stock rotation of reagents, and reordering of reagents and parts from Siemens headquarters
- Fridge temperature monitoring and correct sample storage expected as part of this role, and previous role with Specimen Reception team (October 2018-June 2021)
- Assisted Biomedical Scientists in all their expected duties.
Education
BTEC National Diploma - Performing Arts (DMM)
West Suffolk College
Bury St Edmunds 2007.09 - 2009.09
BTEC First Diploma - Business Studies & Performing Arts
Mildenhall College of Technology (Now Mildenhall Academy)
Mildenhall 2005.09 - 2007.09
Skills
- Previous supervisory experience, including keyholder duties and on-the-job training of new colleagues
- High accuracy rate in stock management, stock ordering, haematology sample booking & analysis, and clinical records-keeping
- Previous experience in order requisitioning and inventory management software (EPIC, Oracle, NPex, internal NHS systems)
- Extensive experience delivering excellent customer service and balancing business aims with customer satisfaction
- Positive track record of highlighting and preventing potential safety hazards in the workplace, ensuring colleague safety and wellbeing
Affiliations
- long-distance walking, history and historiography
Volunteering
Volunteer fundraiser for Arthur Rank Hospice Charity to account for recent loss of funding
Fundraising small donations
Attendance at Sawston Fun Run on 10th of May to fundraise for the charity
Previous volunteering at Arthur Rank charity shops in South Cambs. area to support inventory and sale of donations
References
References available upon request.
Timeline
Dog walker
Self-employed (Canines of Cambridge)
2025.08 - Current
Occupational Health Technician
Addenbrookes Hospital (CUH Foundation Trust)
2024.08 - 2025.05
Biomedical laboratory assistant
Pathology Directorate, Addenbrookes (CUH)
2021.07 - 2024.07
BTEC National Diploma - Performing Arts (DMM)
West Suffolk College
2007.09 - 2009.09
BTEC First Diploma - Business Studies & Performing Arts
Mildenhall College of Technology (Now Mildenhall Academy)
2005.09 - 2007.09