Matthew Clayton

I am a motivated and disciplined individual with experience managing conflict, engaging with a diverse group of people and working with partnering agencies and stakeholders effectively. My experience in operationally stressful situations and environments is extensive and varied and I am able to effectively manage incidents at a Bronze command level. I am skilled at managing conflict and remaining calm and focussed in challenging situations. I remain emotionally intelligent in order to effectively influence and positively engage with individuals to ensure a safe and constructive solution is reached. I appropriately gather, research and analyse information before making a decision. The decision I make is always documented and explained through honesty and transparency. I am careful to ensure each decision is considered and defensible. I am decisive to ensure problems are solved before they escalate.

Learning and development is something that I am passionate about. I seek constructive feedback at every opportunity to ensure that I remain adaptable and resilient. Asking for support and advice is something that I am comfortable in doing.

In my current role I manage and work alongside a group of diverse individuals. I believe in equal opportunities for all and am passionate about ensuring everyone is included and celebrated. I feel it is important to celebrate each individuals strengths and develop others through support, motivation and offer development opportunities regularly. I am robust in my work and remain professional at all times. I am confident in challenging and reporting wrongdoing, and ensuring equality is maintained. I am skilled at, and have extensive experience in communicating effectively with others. Much of my current role is communicating with individuals who are angry, in crisis, mentally unwell and under the influence of illicit substances. I am skilled at adapting my communication, with the aim of breaking down barriers to effective communication, allowing others to feel listened to and valued. I am authentic when communicating, ensuring i explain things to the best of my ability. Through clear and concise communication, I can manage challenging and sensitive conversations, whilst displaying emotional intelligence to ensure a common goal is met. remaining resilient is a skill that I have developed over many years. Dealing with knock backs, and responding with constructive positivity is something that I am now able to do well. I am also skilled at operational stress resilience, and have experienced many traumatic and difficult situations. I have later reflected on these and allowed myself time to develop and change these emotions in to positive outcomes. I regularly review my own, and my staffs performance. This allows me to identify areas of weakness and areas of strength. Doing this ensures that I am using all the tools available to me to achieve the best outcomes, and meet goals and objectives. I work strictly within policy and procedure and when unsure, will refer to relevant policies for guidance. Managing a group of staff, means that it is my responsibly to understand individual requirements. Understanding these helps me to improve the products of the team, and make reasonable adjustments when possible. I am a passionate, professional and hard working individual and I feel that I am suited to this role based on my relevant experience, skill set and knowledge.