Matthew Broad

· To support, lead & motivate a team of associates to meet sales, profit and weekly targets

· Processing refunds & voided sales

· To train and guide new & current staff on the bar & on the floor

· Dealing with hotel check ins & enquiries about bookings

· Creation and management of rotors and rest breaks.

· Serving and making drinks for customers

· Operating Tills

· Taking food orders ensuring food are served accurately and efficiently

· Appointed as a swim instructor & Lifeguard for six one hour sessions a day.

· Responsible for accompanying a group of 15 year olds on a week’s trip to California including being fully responsible for all their welfare and safety

· Planning evening activities such as team-building activities and different sports activities for the children.

· Appointed Group Head position for one day a week – covering leave, with overall responsibility for 30 children and their health and safety.