Matthew Bird
Kinmel Bay,Conwy
Summary
Reliable and dedicated with proven ability to provide exceptional customer service and handle various tasks within retail environment. Skilled in communication and teamwork, ensuring smooth operations and positive shopping experience. Looking forward to contributing to success and growth of the store.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Fitness instructor
Denbighshire Leisure
St Asaph, Denbighshire
03.2022 - 10.2025
- Conducted regular equipment checks to ensure optimal functionality and enhance gym safety standards.
- Designed creative session plans, resulting in increased class attendance across skill levels.
- Facilitated injury prevention by instructing safe exercise practices during training sessions.
- Adapted training methods to address individual fitness levels and health concerns.
- Developed personalised fitness programmes to enhance client motivation and engagement.
- Maintained cleanliness standards to promote a welcoming and healthy environment.
Trainee accounts assistant
Harold Smith
St Asaph, Denbighshire
08.2019 - 11.2020
- Maintained high confidentiality while managing sensitive financial information.
- Assisted with tax preparation, ensuring compliance with HMRC regulations.
- Prepared financial reports to uphold transparency and accuracy.
- Utilised Excel spreadsheets for data analysis and reporting efficiencies.
- Managed account records, ensuring accuracy through regular updates.
- Reconciled cash books and bank statements for precise record-keeping.
- Engaged in regular client liaison via telephone and email to address inquiries.
Store colleague
Sainsbury's
Rhyl, Denbighshire
06.2018 - 08.2019
- Assisted customers with product selection, enhancing overall satisfaction.
- Fulfilled replenishment duties during peak hours to ensure product availability.
- Transported large items safely from store to vehicle for customer convenience.
- Maintained flexible schedule by covering extra shifts to support store objectives.
- Accommodated special requests, ensuring a pleasant shopping experience.
- Monitored shop floor vigilantly to secure loss prevention.
Lifeguard
Presthaven beach resort/Greenacres holiday camp
Prestatyn, Denbighshire
09.2016 - 05.2018
- Ensured swimmer safety through vigilant monitoring of pool activities.
- Executed routine maintenance tasks to maintain clean and safe facilities.
- Conducted rescues in high-pressure situations, safeguarding patron lives.
- Coordinated with lifeguards to enhance efficiency during peak hours.
- Participated in ongoing professional development to remain updated on lifesaving techniques.
- Worked flexible shifts, including holidays and weekends, to provide continuous coverage.
- Organised various pool-based activities, ensuring proper use and storage of equipment.
Education
Sage level 3 Computerised Bookkeeping & level 2 Manual Accounts
Coleg LLandrillo
Abergele, Conwy 04.2019 - 08.2019
A-Levels & AS-Levels - PE & Welsh Baccalaureate (A-Level) Maths & Business Studies (AS-Level)
Deeside Sixth Form
Deeside, Flintshire 09.2016 - 08.2018
GCSEs -
The Stanway School
Colchester, Essex 09.2012 - 08.2016
Skills
- Warehouse equipment operation
- Customer service excellence
- Brand advocacy
- Manual handling
- Adaptability
Affiliations
- Fitness
- Investing
- Travelling
References
References available upon request.
Timeline
Fitness instructor
Denbighshire Leisure
03.2022 - 10.2025
Trainee accounts assistant
Harold Smith
08.2019 - 11.2020
Sage level 3 Computerised Bookkeeping & level 2 Manual Accounts
Coleg LLandrillo
04.2019 - 08.2019
Store colleague
Sainsbury's
06.2018 - 08.2019
Lifeguard
Presthaven beach resort/Greenacres holiday camp
09.2016 - 05.2018
A-Levels & AS-Levels - PE & Welsh Baccalaureate (A-Level) Maths & Business Studies (AS-Level)
Deeside Sixth Form
09.2016 - 08.2018
GCSEs -
The Stanway School
09.2012 - 08.2016
Similar Profiles
Jacob EvansJacob Evans
Leisure delivery driver and engineer at Brighouse LeisureLeisure delivery driver and engineer at Brighouse Leisure
Tapan PratapTapan Pratap
Senior Software Developer at Denbighshire County CouncilSenior Software Developer at Denbighshire County Council
Adrian ShumAdrian Shum
Lifeguard at Hengrove Park Leisure Centre (Lei Leisure)Lifeguard at Hengrove Park Leisure Centre (Lei Leisure)
Abigail BarnettAbigail Barnett
Family Engagement Worker at Ty CariadFamily Engagement Worker at Ty Cariad
Ross StirlandRoss Stirland
Depot Manager at Core HighwaysDepot Manager at Core Highways