Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Matthew Adams

Matthew Adams

Newport,Shropshire

Summary

Experienced professional in mechanical diagnostics and customer engagement, adept at collaboration and problem-solving. Committed to continuous learning and utilising industry knowledge to improve service quality. Brings 40 years of industry experience with a proven track record of performance recognition. Dedicated to delivering high-quality results aligned with targets and deadlines.

Overview

40
40
years of professional experience

Work History

Mobil Mechanic

Self employed
Newport, Shropshire., Telford and Wrekin
06.2025 - Current
  • Resolved customer queries through effective communication and step-by-step solutions, improving customer satisfaction.
  • Identified issues and analysed information to provide effective solutions, enhancing operational effectiveness.
  • Met schedule using excellent planning and coordination skills.
  • Enhanced customer interaction and satisfaction by delivering tailored service approaches.
  • Developed excellent working knowledge of industry trends and improvements in processes.

Mechanic Technician

RAC
Newport, Shropshire., Telford and Wrekin
09.2024 - 06.2025
  • Identified mechanical faults, determined causes and ordered new parts to resolve issues.
  • Performed routine maintenance checks, including oil changes, tyre rotations, and fluid top-ups, to prevent future mechanical failures.
  • Removed old oil, replaced filters and added correct amount of new oil.
  • Restored and replaced damaged parts to eliminate further issues.
  • Diagnosed and repaired a wide range of vehicle issues, including engine malfunctions and electrical faults, to maintain optimal performance.
  • Checked vehicle mileage and determined necessary maintenance, including belts, fluid flushing or gasket replacements.
  • Met daily, weekly and monthly service and repair targets consistently to improve customer satisfaction.
  • Communicated with customers to update on vehicle status and parts requiring attention.
  • Collaborated with a team of mechanics, sharing expertise and insights to improve workshop efficiency and quality of service.

Mechanic technician

NWS (Land Rover Specialist)
Whitchurch, Shropshire
09.2023 - 09.2024
  • Diagnosed and repaired a wide range of vehicle issues, including engine malfunctions and electrical faults, to maintain optimal performance.
  • Restored and replaced damaged parts, preventing recurrence of vehicle issues.
  • Specialised in the servicing and repair of brakes, suspension systems, and exhausts, enhancing vehicle safety and reliability.
  • Performed diagnostic investigations into vehicle electrical system faults, detailing findings and recommending solutions to enhance repair processes.
  • Collaborated with a team of mechanics, sharing expertise and insights to improve workshop efficiency and quality of service.
  • Dismantled vehicle components for inspection and diagnosis. to diagnose and trace faults.
  • Identified and fixed engine faults impacting function, performance or fuel-efficiency.
  • Utilised advanced diagnostic equipment to accurately identify automotive problems, significantly reducing troubleshooting time.

Mechanic technician

Sinclair (Land Rover Dealer)
Brecon, Powys
04.2022 - 09.2023
  • Performed routine maintenance checks, including oil changes, tyre rotations, and fluid top-ups, to prevent future mechanical failures.
  • Diagnosed and repaired a wide range of vehicle issues, including engine malfunctions and electrical faults, to maintain optimal performance.
  • Specialised in the servicing and repair of brakes, suspension systems, and exhausts, enhancing vehicle safety and reliability.
  • Identified mechanical faults, determined causes and ordered new parts to resolve issues.
  • Performed diagnostic investigations into vehicle electrical system faults, providing reports on faults found and recommending solutions.
  • Collaborated with a team of mechanics, sharing expertise and insights to improve workshop efficiency and quality of service.
  • Kept service and repair documentation accurate and up-to-date, complying with company standards and legal requirements.
  • Identified and fixed engine faults impacting function, performance or fuel-efficiency.
  • Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
  • Utilised advanced diagnostic equipment to accurately identify automotive problems, significantly reducing troubleshooting time.
  • Executed tyre changes efficiently during service appointments. and wheel alignments within timeframe required.
  • Examined and interpreted detailed drawings and specifications to determine job, material and equipment requirements.

Motor Vehicle Inspector

Ministry of Defense
Brecon, Powys
04.2020 - 03.2022
  • Conducted thorough inspections of premises, identifying safety hazards and compliance issues.
  • Inspected and tested products, parts and materials for conformity with specifications and standards.
  • Generated inspection reports for continued evaluation and ongoing improvements.
  • Recorded findings from inspections to determine quantities of defects and maintain accurate documentation.
  • Analysed data from inspections to identify trends and areas for improvement.
  • Prepared detailed inspection schedules, optimising resource allocation.
  • Maintained up-to-date knowledge of industry developments and regulatory changes.

Education

NVQ Level 3 - City & Guilds in Motor Vehicles

College Powys
Newtown
01-1991

Skills

  • Vehicle inspection
  • Engine diagnostics
  • Brake inspection
  • Electrical troubleshooting
  • Routine maintenance
  • Equipment maintenance
  • Parts ordering
  • Quality assurance
  • Process improvement
  • Workflow optimisation
  • Customer relationship management
  • Technical communication
  • Problem solving
  • Time management
  • Deadline management
  • Team collaboration
  • Team leadership and motivation
  • Calm under pressure
  • Willingness to learn
  • Analytical thinking
  • Verbal communication
  • Complaint handling and resolution
  • MS Office Suite

Interests

  • Backgammon
  • Chess
  • Card Games
  • Senic Views
  • FI, Moto, Gp, WSB, BSB, BTCC

Timeline

Mobil Mechanic

Self employed
06.2025 - Current

Mechanic Technician

RAC
09.2024 - 06.2025

Mechanic technician

NWS (Land Rover Specialist)
09.2023 - 09.2024

Mechanic technician

Sinclair (Land Rover Dealer)
04.2022 - 09.2023

Motor Vehicle Inspector

Ministry of Defense
04.2020 - 03.2022

NVQ Level 3 - City & Guilds in Motor Vehicles

College Powys
Matthew Adams