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Matthew Adams
Newport,Shropshire
Summary
Experienced professional in mechanical diagnostics and customer engagement, adept at collaboration and problem-solving. Committed to continuous learning and utilising industry knowledge to improve service quality. Brings 40 years of industry experience with a proven track record of performance recognition. Dedicated to delivering high-quality results aligned with targets and deadlines.
Overview
40
40
years of professional experience
Work History
Mobil Mechanic
Self employed
Newport, Shropshire., Telford and Wrekin
06.2025 - Current
- Resolved customer queries through effective communication and step-by-step solutions, improving customer satisfaction.
- Identified issues and analysed information to provide effective solutions, enhancing operational effectiveness.
- Met schedule using excellent planning and coordination skills.
- Enhanced customer interaction and satisfaction by delivering tailored service approaches.
- Developed excellent working knowledge of industry trends and improvements in processes.
Mechanic Technician
RAC
Newport, Shropshire., Telford and Wrekin
09.2024 - 06.2025
- Identified mechanical faults, determined causes and ordered new parts to resolve issues.
- Performed routine maintenance checks, including oil changes, tyre rotations, and fluid top-ups, to prevent future mechanical failures.
- Removed old oil, replaced filters and added correct amount of new oil.
- Restored and replaced damaged parts to eliminate further issues.
- Diagnosed and repaired a wide range of vehicle issues, including engine malfunctions and electrical faults, to maintain optimal performance.
- Checked vehicle mileage and determined necessary maintenance, including belts, fluid flushing or gasket replacements.
- Met daily, weekly and monthly service and repair targets consistently to improve customer satisfaction.
- Communicated with customers to update on vehicle status and parts requiring attention.
- Collaborated with a team of mechanics, sharing expertise and insights to improve workshop efficiency and quality of service.
Mechanic technician
NWS (Land Rover Specialist)
Whitchurch, Shropshire
09.2023 - 09.2024
- Diagnosed and repaired a wide range of vehicle issues, including engine malfunctions and electrical faults, to maintain optimal performance.
- Restored and replaced damaged parts, preventing recurrence of vehicle issues.
- Specialised in the servicing and repair of brakes, suspension systems, and exhausts, enhancing vehicle safety and reliability.
- Performed diagnostic investigations into vehicle electrical system faults, detailing findings and recommending solutions to enhance repair processes.
- Collaborated with a team of mechanics, sharing expertise and insights to improve workshop efficiency and quality of service.
- Dismantled vehicle components for inspection and diagnosis. to diagnose and trace faults.
- Identified and fixed engine faults impacting function, performance or fuel-efficiency.
- Utilised advanced diagnostic equipment to accurately identify automotive problems, significantly reducing troubleshooting time.
Mechanic technician
Sinclair (Land Rover Dealer)
Brecon, Powys
04.2022 - 09.2023
- Performed routine maintenance checks, including oil changes, tyre rotations, and fluid top-ups, to prevent future mechanical failures.
- Diagnosed and repaired a wide range of vehicle issues, including engine malfunctions and electrical faults, to maintain optimal performance.
- Specialised in the servicing and repair of brakes, suspension systems, and exhausts, enhancing vehicle safety and reliability.
- Identified mechanical faults, determined causes and ordered new parts to resolve issues.
- Performed diagnostic investigations into vehicle electrical system faults, providing reports on faults found and recommending solutions.
- Collaborated with a team of mechanics, sharing expertise and insights to improve workshop efficiency and quality of service.
- Kept service and repair documentation accurate and up-to-date, complying with company standards and legal requirements.
- Identified and fixed engine faults impacting function, performance or fuel-efficiency.
- Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
- Utilised advanced diagnostic equipment to accurately identify automotive problems, significantly reducing troubleshooting time.
- Executed tyre changes efficiently during service appointments. and wheel alignments within timeframe required.
- Examined and interpreted detailed drawings and specifications to determine job, material and equipment requirements.
Motor Vehicle Inspector
Ministry of Defense
Brecon, Powys
04.2020 - 03.2022
- Conducted thorough inspections of premises, identifying safety hazards and compliance issues.
- Inspected and tested products, parts and materials for conformity with specifications and standards.
- Generated inspection reports for continued evaluation and ongoing improvements.
- Recorded findings from inspections to determine quantities of defects and maintain accurate documentation.
- Analysed data from inspections to identify trends and areas for improvement.
- Prepared detailed inspection schedules, optimising resource allocation.
- Maintained up-to-date knowledge of industry developments and regulatory changes.
Education
NVQ Level 3 - City & Guilds in Motor Vehicles
College Powys
Newtown01-1991
Skills
- Vehicle inspection
- Engine diagnostics
- Brake inspection
- Electrical troubleshooting
- Routine maintenance
- Equipment maintenance
- Parts ordering
- Quality assurance
- Process improvement
- Workflow optimisation
- Customer relationship management
- Technical communication
- Problem solving
- Time management
- Deadline management
- Team collaboration
- Team leadership and motivation
- Calm under pressure
- Willingness to learn
- Analytical thinking
- Verbal communication
- Complaint handling and resolution
- MS Office Suite
Interests
Timeline
Mobil Mechanic
Self employed
06.2025 - Current
Mechanic Technician
RAC
09.2024 - 06.2025
Mechanic technician
NWS (Land Rover Specialist)
09.2023 - 09.2024
Mechanic technician
Sinclair (Land Rover Dealer)
04.2022 - 09.2023
Motor Vehicle Inspector
Ministry of Defense
04.2020 - 03.2022
NVQ Level 3 - City & Guilds in Motor Vehicles
College Powys