Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Matt Varley

Blandford Forum,Dorset

Summary

Experienced and adaptable project manager with a strong track record in client services, consistently exceeding expectations in resolving customer needs and fulfilling requirements. Proven ability to lead and motivate teams, manage complex communications, and build lasting business relationships. Possesses a professional demeanor and a proactive approach to problem-solving, complemented by 5 years of purchasing experience in a CIPS Gold-certified production setting.

Overview

20
20
years of professional experience
1999
1999
years of post-secondary education

Work History

Client Service’s Manager

Mauveworx
05.2016 - 04.2025
  • Led and mentored a customer service team of five, managing a budgeted turnover of £5 million and achieving a 15% increase in client satisfaction scores year-over-year
  • Successfully managed multiple complex retailer campaigns (including Proctor & Gamble, Smyth’s Toys & Liquid Death) from initial brief through to final fulfilment, consistently ensuring on-time and within-budget delivery, resulting in high client retention rates
  • Oversaw multiple CAD, design, and print projects, effectively liaising with the in-house creative studio to translate client requirements into compelling visuals and stand-out displays
  • Accurately forecasted monthly budgets, providing insightful reports on increases and new opportunities that contributed to business growth
  • Played a key role in securing a new contract’s with Monster Energy & Proctor & Gamble, successfully processing the Initial & current campaigns worth a total of £2.5m, establishing a significant new revenue stream

Client Service Executive

SPS Group
07.2014 - 05.2016
  • Managed end-to-end production and distribution for a diverse range of print jobs, ensuring quality and adherence to client specifications
  • Served as a key production member for the major Communisis account, demonstrating strong organizational and problem-solving skills
  • Developed and implemented a new concept for the Kellogg’s branch of Communisis, securing £68,000 in new business and establishing a valuable new client relationship
  • Utilized advanced knowledge of the Tharsten MI system and Excel to manage production workflows and generate reports, improving reporting accuracy and efficiency

Sales Executive

Wincanton Print
07.2013 - 07.2014
  • Focused on generating new business and marketing the company's print services
  • Developed and maintained strong relationships with prospective clients through networking and direct outreach
  • Achieved revenue targets in line with the Area Business Plan

Purchasing Manager

Head Office Interiors
01.2013 - 07.2013
  • Managed an annual procurement spend of £1.2 million, ensuring cost-effective and timely acquisition of goods and services, achieving a 5% reduction in procurement costs
  • Negotiated favourable pricing and terms with suppliers, optimizing value for money
  • Oversaw the performance and development of two warehouse staff members

Account Exec

St Ives Direct
07.2012 - 12.2012
  • Managed the smooth production of campaigns for high-profile clients such as Sainsbury’s, Thomas Cook, and Co-Op
  • Effectively managed client expectations and built strong, trusting relationships

Subcontract Manager

Communisis Plc
09.2005 - 07.2012
  • Responsible for identifying and onboarding new print and finishing suppliers
  • Developed and maintained strong working relationships with a wide range of 15+ suppliers, implementing auditing procedures and ensuring up-to-date contracts
  • Negotiated timescales and costs with suppliers to meet strict deadlines and achieve business savings
  • Coordinated the outwork of a high volume of print and finishing processes, effectively managing a budget of £75,000 to optimize production efficiency

Education

GNVQ - Art & Design

Bournemouth & Poole College
Poole

GCSEs - 6 GCSEs at grades A-C

Skills

  • Client relationship Management
  • Project Management
  • Purchasing & Supply Chain
  • Team Leadership
  • Communication & Negotiation
  • Technical Proficiency
  • Budgeting & Forecasting

Custom

  • Crossfit enthusiast
  • Camping
  • Gardening
  • Outdoors

Timeline

Client Service’s Manager

Mauveworx
05.2016 - 04.2025

Client Service Executive

SPS Group
07.2014 - 05.2016

Sales Executive

Wincanton Print
07.2013 - 07.2014

Purchasing Manager

Head Office Interiors
01.2013 - 07.2013

Account Exec

St Ives Direct
07.2012 - 12.2012

Subcontract Manager

Communisis Plc
09.2005 - 07.2012

GNVQ - Art & Design

Bournemouth & Poole College

GCSEs - 6 GCSEs at grades A-C

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Matt Varley