Matt Hunt

• Kept bar stocked and organised for easy access and quick service to customers.
• Took customer orders and prepared drinks following best practices for each type.
• Administered cash transactions efficiently and operated point-of-sale systems to ensure smooth customer experiences.
• Washed and put away glassware after customer use, maintaining ready stock for customer service.
• Maintained immaculate cleanliness and hygiene standards across bar and restroom areas.
• Assisted with removal of empty kegs and attachment of new kegs to supply lines.
  Performed daily and weekly line cleaning tasks to ensure optimal operation.
• Curate customised drink orders tailored to individual preferences and dietary requirements.
• Collected customer payments and ensured accuracy of cash and receipts management.
• Trained new staff on bar operations and customer service standards to enhance service quality and consistency.
• Resolved customer complaints with diplomacy and friendliness to enhance guest satisfaction and retention.
• Maximised customer returns by advising on optimal beverage selections and promotional deals.
• Cultivated friendly atmosphere for guests.
  Supported team in a fostering and welcoming environment.
• Assisted in enhancing profitability of establishment during tenure.

• Managed multiple design projects simultaneously, adhering to strict deadlines and maintaining high-quality standards.
• Elevated brand visibility and expanded professional networks through active participation in trade exhibitions.
• Monitored inventory levels of materials and finished products to optimise supply chain efficiency.
• Optimised design processes by integrating customer needs and priorities to enhance overall user experience.
• Created finished artwork and colourways in line with product briefing documents.
• Produced designs using both manual techniques and software, demonstrating ownership of creative process.
• Researched products, analysing functional, commercial, cultural and aesthetic requirements.
• Explored innovative methods and techniques to maintain market relevancy.
• Designed and presented innovative concepts for t-shirt trainers and print products to enhance brand visibility and appeal.

• Oversaw daily operations, maintaining strict adherence to quality standards and regulatory compliance.
• Built successful business culture focused on performance optimisation and goal attainment.
• Monitored operations to keep processes aligned with targets and matching forecasts.
• Led a team of 25+ employees, fostering a culture of teamwork, professionalism, and continuous improvement.
• Cultivated strong industry relationships to promote services and improve business operations.
• Reported successes, failures and new plans to governing body to guide decision-making.

Unfortunately most of my tenure here was throughout Covid so i wasnt actually working on site for a good deal of it. However once restrictions were semi lifted I helped with running the business from a takeaway van outside the premises allowing the personel that didnt qualify for the government paymets to be able to earn a pay check.

• Built the entire stock and till system for both sites they had at the time using the Tevalis software.
• Coordinated with the General Manager and owners in strategic planning and execution of business plans.
• Coordinated with the owners to implement strategic plans for revenue growth.
• Handled customer complaints with diplomacy, resolving issues to the customer's satisfaction.
• Executed business opening and closing procedures with meticulous attention to detail.
• Ensured staff followed regulations and policies by closely monitoring operations, providing extra training and assistance to underachievers.
• Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
• Maintained strong and long-lasting relationships with employees by providing friendly and positive work environments.
• Cultivated exceptional communication and relationship-building skills along with excellent leadership to foster positive professional relations with both staff and guests.
• Advised senior management and owners on business needs while ensuring continuous operational support.
• Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
• Maintained compliance with health and safety regulations, ensuring a safe environment for staff and customers.