Matt Fisk
London,UK
Summary
I am an accomplished account and relationship manager, with a passion for driving growth and a track record of achieving exceptional results. Across two years of experience managing accounts for top-performing companies in New Zealand, I consistently exceeded KPI targets in both roles. I am an excellent communicator and enjoy collaboration, allowing me to work effectively with diverse teams and navigate complex challenges.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Relationship Manager
Fleetpartners
Auckland, New Zealand
06.2022 - 06.2023
- Successfully managed relationships with clients to ensure their fleet leasing requirements were met, maintaining strong industry knowledge and supporting them to make the most appropriate decisions
- Collaborated with internal departments to ensure time frames were always met
- Consistently received excellent customer feedback and both achieved and exceeded KPIs each quarter, including contractual profit as well as sales targets
- Negotiated large contracts including 15+ car fleet contracts and agreements.
- Identified at-risk clients, taking necessary action to maximise retention.
Account Manager
Autotrader Media Group
Auckland, New Zealand
10.2021 - 06.2022
- Met and exceeded KPIs every month for new dealers online and increased business revenue. Increased the overall commsion limit as i was exceeding this month on month
- Managed and maintained client relationships with over 550 dealers.
- Designed magazines and other marketing material, and assisted with social media campaigns and analytics.
- Developed a brand new presentation to present to prospecting car dealers
- Oversaw account growth sales activities from inception to contract.
Automotive Technician
Winger BMW
Wellington, New Zealand
11.2019 - 03.2020
- Performed maintenance inspections, tune-ups, oil changes, and other key services.
- Effectively managed workload while meeting BMW quality standards.
- Built relationships with customers and ensured they were getting the quality BMW customer service
Education
Bachelor of Commerce - Marketing & Management
Victoria University of Wellington
02.2016 - 02.2021
Certificate of Higher Education - Automotive Enginering
Otago Polytechnic
New Zealand 02.2019 - 11.2019
NCEA Level 3 -
Wellington College
New Zealand /2011 - /2016
Skills
- Account acquisition
- Salesforce
- Prospecting
- Business development
- Customer retention strategies
- Sales closing techniques
- Excellent negotiating tactics
- Oral and written communication
- Customer relationships
- Issue resolution
Additional Information
ACHIEVEMENTS & EXTRACURRICULAR
- TUM Tarawera Ultra Marathon 2023
- Hawkes Bay Full Marathon
- Appco Top Student Award Automotive Engineering Level 3
- Duke of Edinburgh
- Excellence in Statistics NCEA Level 3
Languages
English
Native
German
Intermediate
Timeline
Relationship Manager
Fleetpartners
06.2022 - 06.2023
Account Manager
Autotrader Media Group
10.2021 - 06.2022
Automotive Technician
Winger BMW
11.2019 - 03.2020
Certificate of Higher Education - Automotive Enginering
Otago Polytechnic
02.2019 - 11.2019
Bachelor of Commerce - Marketing & Management
Victoria University of Wellington
02.2016 - 02.2021
NCEA Level 3 -
Wellington College
/2011 - /2016
Similar Profiles
Ellen OgborneEllen Ogborne
Head of Contract Delivery at FleetPartnersHead of Contract Delivery at FleetPartners
KYLIE MAHONKYLIE MAHON
Novated Sales Consultant at FleetpartnersNovated Sales Consultant at Fleetpartners
CHIGOZIE PASCHAL OKAFORCHIGOZIE PASCHAL OKAFOR
Senior Customer Service Management Executive at Internet Solutions Nigeria LimitedSenior Customer Service Management Executive at Internet Solutions Nigeria Limited