MATHUMITHA SINGARASA
Coventry,West Midlands
Summary
Outstanding communication, relationship-building skills; competent in building customer relationships which inspire confidence and loyalty, A highly efficient individuals with extensive team leadership experience, able to adapt well to new environments and learn new processes quickly to achieve outstanding results. Strong ability to multi-task and prioritise, and able to organise, train and monitor teams.
Overview
3
3
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
tutoring
self formed
2022.09 - 2025.08
- Facilitated small group and one-on-one tutoring sessions to reinforce learning objectives and address individual student needs.
- Facilitated group tutoring sessions, encouraging peer learning and collaborative problem-solving skills.
- Analysed feedback from students to continuously improve tutoring services, aiming for excellence in student support.
- Conducted basic English and mathematics tutoring sessions to improve literacy and numeracy skills amongst the children.
Packing Operative
DP World
Coventry, Coventry
2024.08 - 2024.09
- Labelled packages accurately to facilitate easy identification and swift dispatch to correct destinations.
- Packed various items with precision, adhering to specified weight limits and packaging standards.
- Maintained a clean and organised work area, promoting a safe and productive environment.
- Collaborated with warehouse staff effectively for seamless operations flow.
Picking Operator
Bleckmann
2024.06 - 2024.07
- Checked all items for damage or faults before packing to minimise customer returns.
- Exceeded targets by quickly and accurately preparing orders.
- Managed fragile items with precision during picking process, employing suitable materials for protection.
- Checked product quality frequently, reporting problems to supervisor.
- Kept warehouse and work areas clean, tidy and hazard-free to maintain safe working environment.
Customer Assistant
TNS clothing store
2022.10 - 2023.01
- Worked as team member, performing cashier duties, product assistance and cleaning.
- Addressed customer service enquiries quickly and accurately.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Processed cash and card payments during busy shopping periods, limiting customer wait times.
- Maintained a clean and organised work area, contributing to a pleasant shopping environment and promoting safety standards.
Education
Bachelor of Science - Paramedic Science
Coventry University
Coventry 2024.09 - 2027.08
A-Levels - Biology
Foxford Sixth Form
Coventry 2022.09 - 2024.07
A-Levels - Chemistry
Foxford Sixth Form
Coventry 2022.09 - 2024.07
A-Levels - Maths
Foxford Sixth Form
Coventry 2022.09 - 2024.07
GCSEs - English Language
Foxford Community School
Coventry 2020.09 - 2022.07
GCSEs - Maths
Foxford Community School
Coventry 2020.09 - 2022.07
Skills
- Customer service
- Online tutoring capabilities
- Patience and tolerance
- Customer satisfaction enhancement
- Risk assessment
- Patient interaction
- Team collaboration
- Data protection compliance (following JRCALC and HCPC standards of proficiency, whilst on placement at WMAS)
- Equipment maintenance
LANGUAGES
Tamil
Fluent
English
Fluent
Certification
Cambridge International Tamil; Grade A
Timeline
Bachelor of Science - Paramedic Science
Coventry University
2024.09 - 2027.08
Packing Operative
DP World
2024.08 - 2024.09
Picking Operator
Bleckmann
2024.06 - 2024.07
Customer Assistant
TNS clothing store
2022.10 - 2023.01
A-Levels - Biology
Foxford Sixth Form
2022.09 - 2024.07
A-Levels - Chemistry
Foxford Sixth Form
2022.09 - 2024.07
A-Levels - Maths
Foxford Sixth Form
2022.09 - 2024.07
tutoring
self formed
2022.09 - 2025.08
GCSEs - English Language
Foxford Community School
2020.09 - 2022.07
GCSEs - Maths
Foxford Community School
2020.09 - 2022.07