MATHUMITHA SINGARASA
Coventry,West Midlands
Summary
Outstanding communication, relationship-building skills; competent in building customer relationships which inspire confidence and loyalty, A highly efficient individuals with extensive team leadership experience, able to adapt well to new environments and learn new processes quickly to achieve outstanding results. Strong ability to multi-task and prioritise, and able to organise, train and monitor teams.
Overview
3
3
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
tutoring
self formed
09.2022 - 08.2025
- Facilitated small group and one-on-one tutoring sessions to reinforce learning objectives and address individual student needs.
- Facilitated group tutoring sessions, encouraging peer learning and collaborative problem-solving skills.
- Analysed feedback from students to continuously improve tutoring services, aiming for excellence in student support.
- Conducted basic English and mathematics tutoring sessions to improve literacy and numeracy skills amongst the children.
Packing Operative
DP World
Coventry, Coventry
08.2024 - 09.2024
- Labelled packages accurately to facilitate easy identification and swift dispatch to correct destinations.
- Packed various items with precision, adhering to specified weight limits and packaging standards.
- Maintained a clean and organised work area, promoting a safe and productive environment.
- Collaborated with warehouse staff effectively for seamless operations flow.
Picking Operator
Bleckmann
06.2024 - 07.2024
- Checked all items for damage or faults before packing to minimise customer returns.
- Exceeded targets by quickly and accurately preparing orders.
- Managed fragile items with precision during picking process, employing suitable materials for protection.
- Checked product quality frequently, reporting problems to supervisor.
- Kept warehouse and work areas clean, tidy and hazard-free to maintain safe working environment.
Customer Assistant
TNS clothing store
10.2022 - 01.2023
- Worked as team member, performing cashier duties, product assistance and cleaning.
- Addressed customer service enquiries quickly and accurately.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Processed cash and card payments during busy shopping periods, limiting customer wait times.
- Maintained a clean and organised work area, contributing to a pleasant shopping environment and promoting safety standards.
Education
Bachelor of Science - Paramedic Science
Coventry University
Coventry 09.2024 - 08.2027
A-Levels - Biology
Foxford Sixth Form
Coventry 09.2022 - 07.2024
A-Levels - Chemistry
Foxford Sixth Form
Coventry 09.2022 - 07.2024
A-Levels - Maths
Foxford Sixth Form
Coventry 09.2022 - 07.2024
GCSEs - English Language
Foxford Community School
Coventry 09.2020 - 07.2022
GCSEs - Maths
Foxford Community School
Coventry 09.2020 - 07.2022
Skills
- Customer service
- Online tutoring capabilities
- Patience and tolerance
- Customer satisfaction enhancement
- Risk assessment
- Patient interaction
- Team collaboration
- Data protection compliance (following JRCALC and HCPC standards of proficiency, whilst on placement at WMAS)
- Equipment maintenance
LANGUAGES
Tamil
Fluent
English
Fluent
Certification
Cambridge International Tamil; Grade A
Timeline
Bachelor of Science - Paramedic Science
Coventry University
09.2024 - 08.2027
Packing Operative
DP World
08.2024 - 09.2024
Picking Operator
Bleckmann
06.2024 - 07.2024
Customer Assistant
TNS clothing store
10.2022 - 01.2023
A-Levels - Biology
Foxford Sixth Form
09.2022 - 07.2024
A-Levels - Chemistry
Foxford Sixth Form
09.2022 - 07.2024
A-Levels - Maths
Foxford Sixth Form
09.2022 - 07.2024
tutoring
self formed
09.2022 - 08.2025
GCSEs - English Language
Foxford Community School
09.2020 - 07.2022
GCSEs - Maths
Foxford Community School
09.2020 - 07.2022
Similar Profiles
Parker HaywardParker Hayward
General Labourer & Installer at The Formed Metal CompanyGeneral Labourer & Installer at The Formed Metal Company
Keith CovertKeith Covert
Planner at Nefab (Precision Formed Plastics)Planner at Nefab (Precision Formed Plastics)
Juan Jose ForeroJuan Jose Forero
Carpenter at Formed ConstructionsCarpenter at Formed Constructions
Simran KangSimran Kang
Tutor at Self-EmployedTutor at Self-Employed
Aamir ShahzadAamir Shahzad
Assistant Education Officer (AEO) at School Education DepartmentAssistant Education Officer (AEO) at School Education Department