Summary
Overview
Work History
Education
Skills
Timeline
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Mathrudevi Sivanpillai

Macclesfield,MAN

Summary

Energetically spearheaded banking operations at Indian Bank Ltd, enhancing service delivery and operational efficiency. Expert in financial analysis and a champion of customer relationship management, I significantly contributed to streamlining loan processing and compliance. My teamwork and Bancs software proficiency underscore my commitment to excellence and innovation in the financial sector.

Overview

15
15
years of professional experience

Work History

Front Desk Clerk

Indian Bank Ltd
Tamil Nadu
03.2011 - 08.2023
  • Managed daily banking operations including new loan processing, cash handling, and account management
  • Utilized backend banking software for tasks such as bad loan monitoring, money transactions, cheque processing, RTGS, and account opening/closure
  • Provided exceptional customer support, addressing inquiries and resolving issues efficiently
  • Assisted in loan support and processing, ensuring compliance with regulatory requirements
  • Collaborated with team members to improve service delivery and operational efficiency

Primary School Teacher

Balakrishna Matriculation Higher Secondary school
Thirunel Veli, Tamilnadu
06.2008 - 06.2009
  • primary school teacher year 5.
  • Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
  • Conducted regular assessments of student performance and provided feedback for improvement.

Education

Bachelor of Education -

Kamaraj College of Technology
Nagercoil
01.2007

Master of Zoology -

St Hindu College Nagercoil,Manonmaiyam sundaranar University
Thirunel Veli, Tamilnandu, India
01.2006

Bachelor of Science - Zoology

St Hindu College Nagercoil,Manonmaiyam sundaranar University
Thirunel Veli, Tamilnandu, India
01.2004

HSE -

SMHSS
ORAPPANAVILAI, TAMILNADU
01.2001

SSLC -

SMHSS
ORAPPANAVILAI, TAMILNADU
01.1999

Skills

  • Financial Analysis
  • Customer Relationship Management
  • Government Financial Services
  • Teamwork
  • Bancs Software
  • File management
  • Microsoft office
  • Administrative skils
  • Guest relations
  • Payment processing
  • Time management
  • Student assessment
  • Cash handling

Timeline

Front Desk Clerk

Indian Bank Ltd
03.2011 - 08.2023

Primary School Teacher

Balakrishna Matriculation Higher Secondary school
06.2008 - 06.2009

Bachelor of Education -

Kamaraj College of Technology

Master of Zoology -

St Hindu College Nagercoil,Manonmaiyam sundaranar University

Bachelor of Science - Zoology

St Hindu College Nagercoil,Manonmaiyam sundaranar University

HSE -

SMHSS

SSLC -

SMHSS

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Mathrudevi Sivanpillai