Mathilda howard
Oxford,Oxfordshire
Summary
High-energy restaurant professional with strong money management and food/drink handling abilities. Knowledgeable about all drink preparations (including coffees and cocktails) and skilled at keeping areas clean and well-stocked. Dedicated to maximising customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
Responsible Babysitter providing children with exceptional levels of compassionate care. Aiding development in learning through play and maintaining safe and secure environments for optimum child wellbeing. Securing bonds with families to develop trust amongst eachother. I love working with children and look to proceed as a further education in child psychology, childcare and nannying.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Bartender
The Mole Inn
Oxford, Oxfordshire
03.2023 - 12.2023
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Maintained bar stocks, replenishing daily as necessary.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining great hygiene standards.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Memorised extensive menu and meticulously crafted cocktails to meet exceptional quality standards.
Waitress bartender
Free spirit pubs
Oxford, Oxfordshire
01.2021 - 03.2023
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining presentation and quality standards.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Capability to deal with critics and unsatisfied guests.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Expertise in team work, collaborating and communicating with everyone involved in service
Babysitter/Nanny
Baldons
Oxford, Oxfordshire
01.2020 - Current
- Supervised numerous children of varying ages, consistently promoting safe, developmentally appropriate childcare practices..
- Working with neurodivergent children and adjusting my reactions, behaviour, patience and discipline in order to protect their well-being and develop an understanding of individuality for them.
- Spending nights with toddlers and a new born, testing my knowledge and abilities to keep children safe at night in low light and sleeping as much as possible.
- Supervised numerous children of varying ages, consistently promoting safe, developmentally appropriate childcare practices. I am capable of handling big groups of children and balancing attention amongst them equally
- Followed parent's instructions to maintain routines and schedules.
- Supervised children's homework assignments, assisting with difficult tasks to support educational goals.
- Enforced rules and managed behaviour through appropriate discipline.
- Established lasting, professional connections with families and children by encouraging open, honest communication.
Education
A-Levels - Economics, Psychology, PE
Headington School
Oxford 09.2021 - 05.2023
Skills
- Newborn care
- Bathing and dressing
- Child development
- Healthy meal preparation
- Exceptional communicator
- First aid knowledge
- Licenced driver
- Early years childcare
- Liquor Laws & Licensing
- Beverage service
- Customer service
- Cash handling
- Beer, wine and cocktail service
- Bar cleaning and maintenance
- Knowledge of beer, spirits and wine
- barista, all coffees, latte art, machine maintenance
- Allergy awareness
- Training and development
- Expert multitasker
Timeline
Bartender
The Mole Inn
03.2023 - 12.2023
A-Levels - Economics, Psychology, PE
Headington School
09.2021 - 05.2023
Waitress bartender
Free spirit pubs
01.2021 - 03.2023
Babysitter/Nanny
Baldons
01.2020 - Current
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