Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level warehouse operative position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Operations Manager
Alive health care limited
Southampton, HAM
2016.02 - 2023.03
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Introduced new methods, practices, and systems to reduce turnaround time.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Directed initiatives to improve work environment, company culture or overall business strategy.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Developed and implemented strategies to maximize customer satisfaction.
Supervised operations staff and kept employees compliant with company policies and procedures.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Reduced operational risks while organizing data to forecast performance trends.
Interacted well with customers to build connections and nurture relationships.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Warehouse Employee
Staff 2000 recrutment, Taurus agency
Southampton, HAM
2004.04 - 2016.01
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Performed inventory control, such as counting, and stocking merchandise.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Verified timely completion of tally sheets, slot changes, shuttle transfers and warehouse paperwork.
Performed general housekeeping and cleaning tasks.
Consistently lifted materials weighing as much as 25 pounds.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Education
Level 2 diploma - Counselling
City colledge southampton
UInited kingdon
2017.02 - 2017.04
Diploma - Mental health and illness
Alison Advance Interactive Systems
Online
2013.10 - 2014.06
Skills
Supply chain distribution
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Timeline
Level 2 diploma - Counselling
City colledge southampton
2017.02 - 2017.04
Operations Manager
Alive health care limited
2016.02 - 2023.03
Diploma - Mental health and illness
Alison Advance Interactive Systems
2013.10 - 2014.06
Warehouse Employee
Staff 2000 recrutment, Taurus agency
2004.04 - 2016.01
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