Summary
Overview
Work History
Education
Skills
Languages
Custom
Certification
Timeline
Generic

MATHEW SIMON

Boston,United Kingdom

Summary

A dedicated professional with a strong background in customer service and problem-solving, complemented by basic computer literacy and familiarity with kitchen equipment. Demonstrates expertise in menu planning support, cleanliness standards compliance, product labelling, and promotional strategies understanding. Possesses knowledge in e-commerce platforms and excels at anticipating customer needs and building effective teams. Career goals include leveraging skills to enhance operational efficiency and contribute to organisational success.

Overview

4
4
years of professional experience
8079
8079
years of post-secondary education
1
1
Certification

Work History

Kitchen Assistant & Food runner

Ibis styles nec and airport Birmingham
01.2024 - 03.2025
  • Delivering food
  • Assisting wait staff
  • Assisting with food preparation
  • Using kitchen Equipment
  • Preparing small dishes
  • Organising and storing ingredients

Retail Assistant

British Heart Foundation
10.2023 - 05.2024
  • STOCKING SHELVES
  • PROCESSING PAYMENTS
  • PROVIDE EXCELLENT CUSTOMER SERVICE

Room Attendant

Novotel, Birmingham Airport
04.2023 - 08.2023
  • TOILET CLEANING
  • MAKE BEDS
  • DUST FURNITURE CLEAN PUBLIC AREAS
  • SWEEP AND MOP FLOORS

Trainee Associate

VittalRao Chartered Accountant
10.2022 - 10.2022
  • Preparing accounting statements
  • Tax returns
  • Auditing

Sales Assistant

Vellamatham Saw Mill
Thodupuzha, India
08.2021 - 07.2022
  • Delivering exceptional sale services for improved customer satisfaction
  • Enforcing in-store security and health and safety regulations
  • Interacting with customers and identifying their needs
  • Promoted sales and special offers for discounts and merchandise options
  • Provided helpful, attentive sales support to generate positive customer feedback
  • Processed cash and card payments during busy shopping periods to minimize customer waiting times

Education

MSC - Management and International Business

Birmingham City University
2024

Master Of Commerce - Business laws, Business finance, Business Communications

Indira Gandhi National Open University
2021

Bcom - Taxation, Marketing, Cooperate Law, Statistics

Mar Kuriakose Collage
2018

Our Lady Of Loud Higher Secondary School - Commerce group with grade c and above including Malayalam, English, Accounting, Computer application

Our Lady Of Loud Higher Secondary School
2015

Skills

  • Exceptional customer service and problem-solving
  • Basic computer literacy
  • Kitchen equipment familiarity
  • Menu planning support
  • Cleanliness standards compliance
  • Product labeling
  • Promotional strategies understanding
  • Knowledge in e-commerce platforms
  • Customer needs anticipation
  • Problem-solving
  • Team building

Languages

English
Malayalam

Custom

In my free time, I like to watch new movies and explore new places.

Certification

  • CMI Level 7 Certificate in Strategic Management and Leadership Practice
  • IT: competent user of Ms Word, Excel, PowerPoint, Internet and email

Timeline

Kitchen Assistant & Food runner

Ibis styles nec and airport Birmingham
01.2024 - 03.2025

Retail Assistant

British Heart Foundation
10.2023 - 05.2024

Room Attendant

Novotel, Birmingham Airport
04.2023 - 08.2023

Trainee Associate

VittalRao Chartered Accountant
10.2022 - 10.2022

Sales Assistant

Vellamatham Saw Mill
08.2021 - 07.2022

MSC - Management and International Business

Birmingham City University

Master Of Commerce - Business laws, Business finance, Business Communications

Indira Gandhi National Open University

Bcom - Taxation, Marketing, Cooperate Law, Statistics

Mar Kuriakose Collage

Our Lady Of Loud Higher Secondary School - Commerce group with grade c and above including Malayalam, English, Accounting, Computer application

Our Lady Of Loud Higher Secondary School

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