Mathew Jesson

• Organise team-building activities, fostering a collaborative work culture.
• Conduct risk assessments for proactive problem solving and contingency planning.
• Facilitate staff training and development to meet project requirements.
• Build partner relationships to enable growth towards programme development targets.

• Organised and led activities, enhancing social skills of young individuals.
• Developed strong rapport with young people/students by engaging in regular, open conversations.
• Fostered better understanding of societal issues, leading to improved behaviour amongst participants.
• Implemented creative workshops to foster creativity and teamwork among youths.

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• Assisted taxpayers with queries, improving customer service satisfaction levels.
• Validated taxpayer data; ensured accurate records are kept.

• Ensured smooth operations by managing staff and post office procedures.
• Oversaw financial transactions to ensure accuracy and transparency.
• Fostered strong relationships with customers, generating repeat business over time.

• Sold post office products and services contributing to revenue increase.
• Delivered exceptional service whilst handling money transactions accurately and efficiently.