Mathew Brownlee
Chesterfield,Derbyshire
Summary
I'm a results-driven National Account Manager with a focus on building strong client relationships and achieving revenue growth. I've successfully increased key account sales through customized strategies and collaborative efforts, ensuring high levels of client satisfaction. Proactive is seeking out new business opportunities and securing negotiations with clients, I'm now looking for a position where my enthusiasm and dedication towards achieving results is encouraged to grow to new heights
Overview
13
13
years of professional experience
Work history
National Account Manager for Wholesale
Brook Taverner
Keighley, West Yorkshire
01.2025 - Current
- Improved business relationships by effectively managing multiple national accounts and regular communication/visits to key accounts to boost growth
- Strengthened brand reputation at trade events, engaging with clients directly and opened new business opportunities
- Oversaw sales and planning for national wholesale account portfolio totalling £2.15 million in annual sales.
- Created seasonal sales plans with varying stock and promotional strategies.
- Addressed customer complaints promptly, ensuring high levels of customer satisfaction.
- Generated new leads by identifying prospects at industry events and through market changes
- Collaborated closely with other departments to deliver integrated solutions.
Southern Account Manager for Wholesale
Brook Taverner Ltd
Keighley, West Yorkshire
11.2017 - 12.2024
- Secured new business partnerships by delivering effective presentations.
- Identified growth opportunities through sales data analysis.
- Achieved high client satisfaction by managing key accounts efficiently.
- Expanded customer network by arranging and attending events.
- Fostered client relationships with regular communication
- Collaborated with sales team to effectively support client base through range of mediums
- Scheduled on-site and off-site client meetings for relationship nurturing.
- Operated hybrid remotely from office, home, and on the road.
Concession Store Manager
Brook Taverner Ltd
Rotherham, South Yorkshire
07.2012 - 11.2017
- Provided effective leadership to achieve high-performance team dynamics
- Regularly met and exceeded sales targets set for store
- Created attractive window displays attracting higher footfall into the store
- Enhanced store appearance with meticulous visual merchandising.
- Coordinated staff training, resulting in improved performance levels
- Oversaw recruitment process for the on-boarding staff members.
- Collaborated closely with senior management team for strategic decision making.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Monitored and maintained stock levels for maximised sales opportunities
- Planned staff rotas to meet customer demand whilst adhering to budget
Education
GCSEs -
Highlfields School
Matlock, DerbyshireNVQ Level 2 - Retail Skills
EDI
NVQ Level 3 - Customer Services
EDI
Skills
- Customer relations
- Client networking and retention
- New business development
- National account sales
- Key account sales
- Key account management
- Revenue target delivery
- KPI monitoring and analysis
- Effective time management
- Customer Service
- Product knowledge
- Supply chain understanding
- Sales expertise
- Issue resolution
Languages
English
Beginner
Affiliations
- Collectibles, Retro Toys, Films, Music, Painting/Drawing
References
References available upon request.
Timeline
National Account Manager for Wholesale
Brook Taverner
01.2025 - Current
Southern Account Manager for Wholesale
Brook Taverner Ltd
11.2017 - 12.2024
Concession Store Manager
Brook Taverner Ltd
07.2012 - 11.2017
GCSEs -
Highlfields School
NVQ Level 2 - Retail Skills
EDI
NVQ Level 3 - Customer Services
EDI