MATHEW ATTUKADAVIL THOMAS
LIVERPOOL ,MERSEYSIDE
Summary
Driven and goal-oriented individual with strong analytical abilities and exceptional communication skills, complemented by a demonstrated capacity to adapt swiftly to dynamic environments. Proficient in customer service and problem-solving, with a proven track record of facilitating positive client interactions and building lasting relationships.
Eager to contribute these strengths to the success of the [Desired Position], bringing a hands-on, proactive approach to task execution. A collaborative team player with excellent organizational and time management skills, developed through practical internship experience in customer service and sales. A quick learner with a positive attitude and an unwavering commitment to achieving goals and exceeding expectations.
Overview
2
2
years of professional experience
Work history
MANAGEMENT AND SALES INTERN
PUMA
CHENNAI, INDIA
12.2023 - 06.2024
- Managed high-volume customers ranging more than 400+ walk-ins during the peak Christmas season, ensuring exceptional service in a fast-paced retail environment.
- Coordinated product deliveries to customers, ensuring timely and accurate order fulfillment.
- Organized and maintained stock inventory, ensuring proper filing and data entry in the system for seamless inventory management.
- Handled billing operations, accurately processing transactions and managing point-of-sale systems
- Learned the Visual Merchandising technique which was exclusively used by PUMA to draw attention.
- Maximised sales opportunities by communicating product value proposition and selling points.
- Worked collaboratively with sales teams to meet sales goals.
SOCIAL MEDIA MARKETING INTERN
Younity.in
CHENNAI, INDIA
01.2022 - 05.2022
- Younity is an online startup providing certified courses.
- Engaged with 200+ students daily to promote and sell online courses, addressing queries and identifying preferred courses to enhance customer satisfaction.
- Promoted to Senior Social Media Marketing Intern after achieving sales of ₹20,000 within 10 days.
- Led a team to drive sales growth, coordinating efforts to scale up revenue and optimize sales strategies.
- Collaborated with team members to refine marketing tactics and maximize conversion rates through social media platforms.
Education
MSc in Operations and Supply Chain Management - Management
UNIVERSITY OF LIVERPOOL
LIVERPOOL 09.2024 -
Bachelor of Commerce -
LOYOLA COLLEGE
CHENNAI, INDIA 09.2021 - 06.2024
GRADE 12 -
DOMINIC SAVIO MATRICULATION HR SEC SCHHOL
CHENNAI, INDIA 05.2020 - 04.2021
GRADE 10 -
DOMINIC SAVIO MATRICULATION HR SEC SCHOOL
CHENNAI, INDIA 05.2018 - 04.2019
Skills
- Problem-solving and Critical Thinking
- Customer Service
- Cross-functional teams leadership
- Time Management and Organization
- Excellent communication abilities
- Client Relationship Management
- Merchandising
- Stock counting
- Cash management
- POS Systems
- Photography and filming
- Photoshop editing and retouching
- Video editing
Affiliations
- MODELLING
- FOOTBALL, BASKETBALL
- PHOTOGRAPHY, VIDEOGRAPHY
- VIDEO EDITING
- DRIVING
Accomplishments
Awarded Best Student Volunteer for Community Service.
Timeline
MSc in Operations and Supply Chain Management - Management
UNIVERSITY OF LIVERPOOL
09.2024 -
MANAGEMENT AND SALES INTERN
PUMA
12.2023 - 06.2024
SOCIAL MEDIA MARKETING INTERN
Younity.in
01.2022 - 05.2022
Bachelor of Commerce -
LOYOLA COLLEGE
09.2021 - 06.2024
GRADE 12 -
DOMINIC SAVIO MATRICULATION HR SEC SCHHOL
05.2020 - 04.2021
GRADE 10 -
DOMINIC SAVIO MATRICULATION HR SEC SCHOOL
05.2018 - 04.2019
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