MATHEUS CARVALHO OLIVEIRA
London,UK
Summary
I am looking for a job opportunity and looking for growth. I just need a chance to learn whatever roles I'm assigned, and I'll work hard to get a great performance.
Reliable Delivery Rider with excellent customer service skills for faultless satisfaction ratings. Skilled in planning and navigating routes for timely delivery. Works flexibly to meet customer demand. Adaptable with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.
Overview
7
7
years of professional experience
Work history
Premises Assistant
White hall Juniors School
London
02.2024 - 11.2024
- Conducted weekly fire alarm tests in assigned buildings.
- Maintained safe environment for everyone by adhering to company safety policies.
- Organised services and allocated resources for conferences, charitable events and private gatherings.
- Removed trash collected from within buildings and transported to nominated point for collection by refuse contractors.
- Verified fire signage and equipment to be legally compliant.
Delivery Rider
Uber eats, just eat, deliveroo
London, Uk
02.2018 - 05.2023
- Worked with an adaptable and flexible approach, taking on challenges with a positive attitude
- Practised advanced problem solving, taking customers concerns and complaints seriously and providing solutions
- Checked orders before and after delivery to be accurate and complete for increased customer satisfaction
- Adhered to weather conditions, adjusting driving accordingly
- Checked notes on delivery orders to ensure specific customer requirements were met exactly
- Stacked, stored and retrieved takeaway orders with care, delivering hot, well-presented goods to customers
- Updated mileage and delivery logs, complying with company policies and procedures
- Drove eMopeds and eBikes safely and securely, promoting sustainable takeaway delivery options
- Used exceptional planning to prepare and deliver high-volume takeaway orders within assigned timeframes
- Efficiently resolved customer queries to deliver a quality dining experience
- Cleaned and inspected food preparation areas against safe and sanitary food-handling criteria
- Used kitchen equipment according to manufacturer's instructions and company safety protocols
- Achieved service time and quality targets
- Developed ongoing programmes using good team communication and collaboration
Skills
- Ease of communication
- Dealing with the public
- Willingness to learn
- Dedication
- Growth-oriented
Languages
Portuguese
English
Spanish
Timeline
Premises Assistant
White hall Juniors School
02.2024 - 11.2024
Delivery Rider
Uber eats, just eat, deliveroo
02.2018 - 05.2023
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