Mateusz Zielinski
Bridgend,County Borough of Bridgend
Summary
Knowledgeable and dependable Technician with background in fault diagnostics and repair, routine maintenance and customer service. Friendly, polite and professional with all staff and customers at all times. Currently responsible for Controlling the Workshop diary to ensure a steady and productive work environment as well as responsible for in depth diagnostics on brands such as MG, FIAT, ABARTH, JEEP and ALFA ROMEO.
Overview
7
7
years of professional experience
Work History
Vehicle Diagnostic Technician
Nathaniel Car Sales
Cardiff, Cardiff
08.2017 - Current
- Providing in depth diagnostics and repairs accurately and within the dealer standard time frames, striving to ensure no time is wasted.
- Following main dealer repair standards and procedures regarding repairs and guided diagnostics.
- Ensuring all proof needed for warranty repair work is gathered to guarantee a satisfactory repair process for the dealership and the customer.
- Introducing new colleagues to diagnostics, software's and systems used in a main dealer environment.
- Keeping up to date on all training courses provided by the employer.
- Responsible for diagnosing and repairing all EV vehicles which arrive at the branch in which I am working at.
- Controlling the everyday workshop diary, ensuring all jobs are allocated correctly and that they will be completed within the desired time frame to maximise customer satisfaction.
Bartender/Waiter
The Pelican Inn
Bridgend, Mid Glamorgan
06.2016 - 11.2017
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Maintained bar stocks, replenishing daily as necessary.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Education
MG Silver Accredited Technician
Birmingham /2021 - /2022
EV LEVEL 3 - Electric/Hybrid Vehicle System Repair and Replacement
Institute Of The Motor Industry
Bridgend, County Borough of Bridgend /2021 - /2021
NVQ Level 3 - Vehicle Maintenance And Repair
Bridgend College of Further Education
Bridgend /2016 - /2020
GCSEs -
Brynteg Comprehensive School
Bridgend /2011 - /2016
Skills
- Data interpretation
- Diagnosis and prognosis
- Workflow management
- Critical thinking
- Reporting and documentation
- Mechanical and electrical knowledge
- Punctuality
- Employee/Colleague training and development
Languages
English
Fluent
Polish
Fluent
French
Beginner
Timeline
Vehicle Diagnostic Technician
Nathaniel Car Sales
08.2017 - Current
Bartender/Waiter
The Pelican Inn
06.2016 - 11.2017
MG Silver Accredited Technician
/2021 - /2022
EV LEVEL 3 - Electric/Hybrid Vehicle System Repair and Replacement
Institute Of The Motor Industry
/2021 - /2021
NVQ Level 3 - Vehicle Maintenance And Repair
Bridgend College of Further Education
/2016 - /2020
GCSEs -
Brynteg Comprehensive School
/2011 - /2016
Similar Profiles
Qikai ZhouQikai Zhou
Intern at Mazda Car Sales InternIntern at Mazda Car Sales Intern
Jeremy VialetJeremy Vialet
Sales Consultant at Hertz Car SalesSales Consultant at Hertz Car Sales
Wesley KrollWesley Kroll
Business Development Manager at BUDGET CAR SALESBusiness Development Manager at BUDGET CAR SALES