Versatile professional with a strong foundation in marketing (BSc and MSc, First Class Honours) and practical experience running a family construction business. Skilled in both the hands-on delivery of bathroom and kitchen renovations, as well as client management, budgeting, advertising, and team coordination. By combining my marketing expertise, project management ability, and on-site trade skills, I bring a unique perspective that enables me to effectively manage and deliver many aspects of a construction business. Now seeking to specialise long-term in the renovation and plumbing sector, applying both practical know-how and business acumen to deliver high-quality results.
Founded and ran a small business specialising in bathroom and kitchen renovations, while also completing broader residential projects. Managed clients, quotes, and advertising, and worked hands-on on site delivering carpentry, tiling, landscaping, and full renovation works.
Provided digital marketing support to local construction and renovation businesses, building websites, running Google Ads and social media campaigns, and developing automated systems to improve efficiency and client engagement.
Planned and executed high-performing PPC campaigns across platforms, achieving client KPIs. Conducted A/B tests, managed budgets up to £500K, and collaborated with the social media team. Analyzed data, delivered insights, and prepared concise performance reports. Stayed current with PPC trends for continuous improvement and a competitive edge.
Managed tasks such as stocking shelves, assisting customers, and maintaining cleanliness. Operated efficiently to contribute to the store's overall functionality and customer experience. Adapted to varied responsibilities while upholding Asda's standards of service.
Made punctual and accurate deliveries with a focus on customer satisfaction. Efficiently managed routes, handled packages securely, and consistently provided reliable service. Met performance standards independently while navigating diverse locations and addressing delivery challenges professionally.
Prepared food and beverages efficiently in a fast-paced environment, collaborating with diverse colleagues. Maintained cleanliness in compliance with sanitary and health safety rules. Managed order taking and payment handling. Recognized with a promotion nomination for displaying skill, commitment, and reliability, along with a nomination for the 'Employee of the Month' award.
Identified new export markets and developed business accounts, planned export-oriented sales campaigns, and managed content creation, proofreading, and copywriting. Identified potential markets in Eastern Europe, planned and executed product launch campaigns abroad, and redesigned the website to cater to foreign customers.
Successfully assisted a Belgian startup in developing an export strategy, conducted market research and commercial prospecting, and played a key role in developing the company's brand image and products for export. Additionally, identified and established international partnerships by finding suitable partners.
Excelled as a barista, showcasing expertise in crafting diverse coffee beverages. Simultaneously, I managed the cafe's social media accounts, creating engaging content, analyzing metrics, and employing Facebook Ads Manager for effective campaigns.
Provided customer service, assisting with fashion choices, collaborated with team members to organize merchandise, and maintained a clean store. Managed payments, returns, and exchanges, adeptly handling customer complaints and finding solutions. Achieved 'Employee of the Month' recognition and held the title of the best-performing salesman for two consecutive months.
Supervising and coordinating daily center operations, planning events, and ensuring high customer satisfaction. Providing guidance and customer service, performing maintenance duties, and promptly reporting issues. Achieving recognition through multiple 'Employee of the Month' awards, personal thanks from customers for excellent service, and successfully reaching new customer sign-up goals. Additionally, handled transactions and held recoption responsibilities of th centre.