Mateusz LAPSA

• Picked product orders to ensure timely fulfilment for customers. to meet productivity targets.
• Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
• Cleaned and maintained warehouse to uphold safety standards and ensure a secure working environment.
• Followed verbal and written directions accurately to support efficient warehouse operations.
• Consistently complied with workplace health and safety measures to minimise operational risk.

• Picked orders to meet productivity targets.
• Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
• Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
• Understood warehouse product placement, enabling efficient picking and packing services.
• Maintained cleanliness and organisation in the warehouse to support a safe working environment.
• Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
• Consistently complied with workplace health and safety measures to minimise operational risk.
• Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
• Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
• Transferred materials weighing up to 10kg above head using safe manual lifting techniques.
• Transported products within warehouse using industrial trucks, forklifts, and electric pallet jacks using industrial trucks, forklifts and electric pallet jacks.

• Ensured punctual and safe delivery of goods across Nowy Targ, enhancing customer satisfaction through reliable service.
• Delivered goods to various locations with punctuality, upholding company reputation for reliability.
• Planned efficient and safe routes according to traffic reports and delivery locations.
• Facilitated loading and unloading of heavy items for clients, contributing to positive customer experiences.
• Managed loading and unloading of van, adhering to safety protocols to prevent damage to goods.
• Navigated efficiently through various routes, utilising GPS and traditional maps to meet delivery deadlines.
• Navigated through diverse routes efficiently, using GPS and local knowledge to minimise delays.
• Provided timely updates on delivery status to team members and management, fostering effective communication and coordination.
• Maintained excellent customer relationships by greeting them warmly and politely when delivering mail.

I handled issuing invoices,
order picking,
preparing payroll,
communicating with clients via phone and email,
and online sales.